Product Manager Rome and Vatican

Location: Hybrid / Rome, Metropolitan City of Rome Capital, Italy

job type: Permanent / Full\-time

Sector and subsector: Travel \& Tourism \| General

Salary: Negotiable salary

Your new adventure begins!

City Wonders is a leading tour operator which differentiates itself through innovation, unique products, quality, and unparalleled customer experiences in major European and Americas destinations. We seek a passionate and experienced tour Product Manager to oversee tour products in Rome and Vatican.

The successful candidate will be self\-motivated, persuasive, highly organized, analytical, a relationship builder, a good negotiator, and a creative problem solver.

What will you be responsible for every day in City Wonders?

Main Activities:

Research and identify opportunities, including new products, tweaking existing products, and growth areas

Build and maintain strong relationships with venues and vendors as assigned

Negotiate deals with venues and vendors for optimal business terms, economic conditions, and benefits for City Wonders customers

Onboard/update venues, vendors, and products within your territory

Collaborate with team members and stakeholders within the company

Analyze and continuously improve product performance based on customer satisfaction, volume, profitability, and other metrics that are important to the company

Work with the Purchasing Team to forecast and secure admission inventory for tour products in your territory

Monitor product competitiveness in the marketplace

Achieve or exceed revenue targets for products in your territory

Keep a pulse on leisure travel trends that impact your territory and recommend necessary actions

Key Skills and Experience:

3 years’ prior experience in product development with a focus on tours and activities is required. Candidates without previous experience will not be considered.

Passion to manage great travel products in your territory, including recommendations, initial calls, negotiating, contracting, onboarding, and performance

Exceptional listening, relationship building, communication (both spoken and written), and presentation skills

Strong analytical and negotiating skills

Proven track record for delivering results

Self\-motivated and the ability to work both remotely and as part of a team

Well organized with good time management skills

Positive “can do” attitude with a passion for travel and tourism

Fluency in English and Italian is required

Bachelor’s Degree or equivalent experience is required; a master’s degree is a plus.

• Ability to travel within Italy, having your own car is a plus

This role is based in Rome and is hybrid (2 days per week in the office). As part of the role, you will have flexible approach to working hours if the needs of the company are met. Your standard working hours are 40 hours per week. Travel within Italy will be required periodically.

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