Product Manager

We are hiring for a health\-tech company. We are looking for a hands\-on Senior Product Manager to drive core platform mechanics and deploy AI\-native operational workflows across our marketplace. You will bridge complex multi\-sided platform dynamics (supply, demand, liquidity, matching) with practical, production\-grade AI agents that streamline real\-world operations.

This is not a purely strategic desk job—you will spend significant time in direct contact with users, enterprise clients, and field operations to deeply understand friction points and design high\-trust solutions.

Key Responsibilities

• AI Agent Deployment: End\-to\-end ownership of defining, shipping, and optimizing AI agents for internal operations, support, and marketplace workflow automation in production.


• Marketplace Optimization: Design incentives, matching algorithms, trust mechanisms, and liquidity models to balance supply and demand dynamics across sides of the platform.


• Field Research \& Customer Intimacy: Conduct regular field visits, user interviews, and direct sessions with enterprise customers to translate complex operational realities into actionable product specs.


• Cross\-Functional Leadership: Partner closely with engineering, data science, and operational teams to execute complex features on tight product cycles.


• Global / Regional Communication: Lead product discovery and user testing across Spanish\-speaking markets using business\-fluent Spanish.

Qualifications

• 4\+ years of product management experience focused on marketplaces, platforms, or multi\-sided products.


• Production AI Experience: Proven track record of building and deploying functional AI agents into production workflows (beyond simple wrappers, prototypes, or experimental pilots).


• Marketplace Expertise: Mastery of marketplace fundamentals—liquidity, matching, dynamic pricing/incentives, trust \& safety, and supply acquisition.


• Language Skills: Fluent Spanish (verbal and written) capable of leading field visits, enterprise discovery calls, and user interviews independently.


• Customer\-Centric Mindset: Passion for getting out of the building to observe end\-users, operational staff, and enterprise partners in their working environments.

Nice\-to\-Haves

• Prior experience in logistics, gig economy platforms, operations\-heavy service marketplaces, or B2B platforms.


• Technical background or high comfort level reading API docs, evaluating LLM evaluation benchmarks (Evals), and designing prompt/agent logic.


• Familiarity with SQL and product analytics tools (e.g., Amplitude, Mixpanel, Looker).

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