Product Analyst (Mid and Senior Level) - Joint Account
Our Story
Hello there. We’re Zopa.
We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!
We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
A day in the life
- Partnering with Product Managers, Designers, Engineers and Analysts across Zopa, delivering trusted insights daily to inform decisions and improve the Joint Account product
- Designing and evaluating statistically rigorous experiments to support rapid iterative product development as we test our way through uncertainty
- Defining metrics that will be our source of truth for product performance, quality of user experience, and progress on key results
- Owning your analytics roadmap, proactively identifying opportunities for further analysis and prioritising the highest impact work
- Building at the cutting edge of AI-enabled analytics, developing new tools for natural language insight generation and powerful internal data apps
- Technical: Experience in an analytical role with strong data manipulation skills in SQL and/or Python. You’re comfortable getting stuck into large datasets and extracting insight that drives decision making
- Delivery: You’ve worked in a fast-paced environment (e.g. fintech, start-up, consulting). You prioritise for impact and strike the right balance between precision and effort depending on the context
- Clarity: You thrive in an environment with unstructured, open-ended problems. You’re able isolate signal from the noise and bring clarity to decision-makers
- Influence: You communicate clearly and explain complex concepts to both technical and non-technical stakeholders. You’re not afraid to challenge where appropriate, but you always approach others with respect and sensitivity
- Motivation: You are self-starter with a bias to action who doesn’t wait to be told what to do. You’re excited about building innovative banking products
- You’ve conducted experiments such as A/B tests and run causal analyses to isolate statistically significant impacts of product changes and other events
- You're an expert at creating intuitive data visualisations and self-serve data products that tell a story
- You’re used to working in cross-functional teams, collaborating with a variety of stakeholders across different disciplines
- You’ve defined and built metrics to track product performance on conversion, activation, retention and engagement
- You have experience working with consumer-facing fintech (or similar) digital products
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