Process Support Engineer
G\+D makes the lives of billions of people around the world more secure. We shape trust in the digital age with built\-in security tech in three segments: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our collaboration within G\+D.We are the reliable partner for all challenges resulting from the Internet of Things. We offer a complete connectivity portfolio for mobile network operators, automotive manufacturers, technology companies such as chip and module manufacturers as well as transport and logistics providers. Our portfolio includes highly secure solutions in the area of connectivity \& IoT, from classic SIM, eSIM and iSIM, to the associated embedded operating systems and life cycle management, through to services for global connectivity and IoT solutions. Do you want to actively shape the digital transformation with us?
G\+D Mobile Security, the world leader in secure telecommunications systems via SIM / eSIM, is looking for a Process Support Engineerfor its global Sales department in Barcelona.The main function of theProcess Support Engineerwill be to find a way to increase the added value of the assigned products and reduce their production costs.
Functions and responsibilities:
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- Advise and provide technical support for the products, internally and externally.
- Define the general specifications of the projects according to the needs of the clients.
- Evaluate the projects requested by clients, determine their technical feasibility, estimate and control costs and deadlines, and establish priorities
- Define the configuration of the product according to the requirements agreed with the client. Verify and manage the approval of the final result. Define and verify the effectiveness and efficiency of the necessary production circuit.
- Carry out the follow\-up of the projects and control the first productions, guaranteeing that the established quality and safety criteria and the client's requirements are met.
- Coordinate with other teams the development of applications demanded by customers and keep informed of new products.
- Offer technical support to the Sales area in the work of promoting the product (meetings with the client, commercial presentations, training courses, etc.). He will be in charge of the analysis of the solutions in the market and will collaborate in the definition of the strategy of products and applications.
- Ensure compliance with the code of conduct, corporate policy, procedures, standards, and internal commitments of the company (ISO 9001, ISO 14001, OSHAS 18001, IATF 16949\...) and of the latter with clients (security measures, deadlines, specific customer requirements, quality, and confidentiality), and entities (PCI, VISA, MASTERCARD, GMSA, Common Criteria...); as well as current legislation on the protection of personal data.
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- Academic studies in computer engineering, telecommunications, or similar.
- Previous experience in a similar position.
- Ability to work in a team, in an international environment.
- Good communication and self\-organization skills.
- Ability to solve problems: ability to take the initiative and lead actions.
- Ability to follow processes, procedures and work instructions.
- High detail orientation.
- High Spanish \& English level.
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- Culture and diversity: Join a people oriented environment with different nationalities and a great team spirit, flat hierarchies (everyone speaks to everyone). Equal Opportunity Employer and LGBT\+ friendly.
- Global Collaboration: Work collaboratively with stakeholders around the globe.
- Career Development: Benefit from continuous training, coaching, and talent development programs.
- Social Benefits: flexible compensation (transport tickets, training, private insurance), etc.
- Own canteen: take a break with our breakfast and lunch service: chose between a wild range of menus, salad desk, and sandwiches service. Nicely prices!
- Work\-Life Balance: Flexible working hours with the option for remote work (M\-Th 8\.30 – 17\.30 and Fri 8\.30 – 15\.30; 3 days of remote work).
- Location: Sant Joan Despí. Easy communication by public transport o private transport.
A look behind the scenes
Contact
HR Team Spain
seleccion.gdi@gi\-de.com
JOB OFFER****Job Details
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Job Title
Process Support Engineer
Business Sector
Giesecke \+ Devrient Mobile Security TCD Iberia S.L.
Av. Baix Llobregat
3
5
08970 Sant Joan Despí
B
Requisition ID
27167
Location
Sant Joan Despí (BCN), ES
Career level
Experienced and Graduates
Job Type
Fulltime, Temporary
Contact
HR Team Spain
seleccion.gdi@gi\-de.com
We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual orientation.
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