Polestar Sales Specialist - Retail
<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif;"><strong>About us</strong>: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. </span></p>
<p><span style="font-family: helvetica, arial, sans-serif;">We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.</span></p></div><p style="margin: 0px;"> </p>
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<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Product and Sales Specialist </strong><strong>- Glasgow Silverburn </strong></span></p>
<p style="margin: 0cm 0cm 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Permanent, full time </strong></span></p>
<p style="margin: 0cm 0cm 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Hours: 42.5 hours per week. Monday to Friday 8:30 - 17:30, 9:30 - 18:30 or 12:00 - 21:00 Saturday 8:30 - 17:30, 9:30 - 19:00 Sunday 9:30 - 19:00 </strong></span></p>
<p style="margin: 0cm 0cm 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Salary: £27,000 per annum + bonus and excellent benefits!</strong></span></p>
<p style="margin: 0cm 0cm 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">We are recruiting for an ambitious <strong>Product and Sales Specialist </strong>to join our hard-working and friendly team on site at Glasgow Silverburn you will work alongside our passionate team to provide Lookers customers a first class customer service experience.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">We are Polestar. We are detail obsessed, performance focused and determined to make the most advanced and exciting electric cars the world has ever seen! In the world of EV we like to lead the space! We blaze our own trail, one without compromise. We are building a brand-new team of like-minded people who are friendly and fun to work with and we want you to join us ready for take-off at our new space centre! </span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">The training is so well thought out with our personal training platforms, interactive webinars, and our buddy system that a person with absolutely no car knowledge can transition easily into the role.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">In this role you will have the exciting opportunity to gain some extra skills and experience out with the core role. You may be given the chance to be involved with Marketing and Events, our Business Development team, or our used vehicle programme. The ideal candidate will have keen interest in at least one of these areas, we are looking to speak to people with a background in Sales and Customer Service for this role. Drivers licence is a must for this role </span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Responsibilities:</span></p>
<ul type="disc">
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Communicating with customers in a friendly and polite manner via email, telephone and in person</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Working with your team to ensure all sales targets and KPIs are met</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">As a Polestar Sales Specialist, you will act as a brand ambassador, providing a truly immersive, educational, and thrilling experience to our customers.</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">It will be your mission to ensure that every one of our customers leaves our space with unforgettable memories.</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Arranging and accompanying customers on test drives</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Completing mandatory paperwork and processes as required</span></li>
<li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Become a true ambassador of the sales process, driving forwards all enquiry leads, whilst building a rapport with the customer to convert appointments into sales and ensuring all leads are maximised</span></li>
</ul>
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<p style="margin: 0px;"> </p><div class="content-conclusion"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>Core Benefits:</strong></span></p>
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Competitive salaries with structured pay scales and progression as you grow within the business</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Generous annual leave that increases with your length of service</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Access to Techscheme for discounted technology purchases with flexible payments</span></li>
</ul>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>Health & Wellbeing:</strong></span></p>
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Eyecare vouchers to help cover vision care needs</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Smart Health – 24/7 access to GP services to support your mental and physical wellbeing</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Dental insurance for everyday dental care and unexpected treatments</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Optional critical illness cover for peace of mind during life's most challenging moments</span></li>
</ul>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>Financial Wellbeing:</strong></span></p>
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Free will writing services to help plan for the future</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Flexible life assurance options and partner life assurance for added protection</span></li>
</ul>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>Leisure & Lifestyle:</strong></span></p>
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Discounted gym memberships to support an active lifestyle</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Travel insurance to help you explore with confidence</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Access to home and technology vouchers</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">bYond card and a wide range of exclusive retail and lifestyle discounts</span></li>
</ul>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.</span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. </span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">If your application is successful, we will conduct relevant
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