Planning and Logistics Administrator
About Us: Natural Stone Surfaces Ltd is a leading provider of high\-quality stone products, committed to excellence in customer service and satisfaction. We are looking for a dedicated and organised Planning and Logistics Administrator to join our dynamic team and play a crucial role in supporting our external operations.
Role Purpose: As a Planning and Logistics Administrator, you will be responsible for planning and scheduling work while liaising with external teams and customers. Your role will involve problem\-solving, maintaining efficient work schedules, and enhancing the overall customer experience.
Key Responsibilities:
· Schedule and maintain order work schedules to ensure maximum efficiency for external teams.
· Liaise with customers to arrange appointments and address enquiries via phone and email.
· Collaborate with the external support team to provide high\-quality service and maintain customer satisfaction.
· Provide administrative support to the Head of External Operations.
· Work on computer systems such as Moraware, ensuring data accuracy.
· Maintain departmental filing, scanning, and job satisfaction notes.
Skills and Experience Required:
· Experience in logistics or planning.
· Proven background in customer service with excellent communication skills.
· Proficient in basic office computer software, particularly spreadsheets.
· Strong organisational skills with a methodical approach to workload.
· Calm and effective under pressure with strong problem\-solving abilities.
Personal Attributes:
· A team player with a positive attitude.
· Flexible and prepared to meet challenges head\-on.
· Able to work to agreed timescales and adapt in a fast\-paced environment.
*Why Join Us? At Natural Stone Surfaces Ltd, we offer a collaborative and supportive work environment where your contributions are valued. This is an exciting opportunity for someone looking to make a significant impact and grow within a successful company.*
Job Types: Full\-time, Permanent
Pay: From £29,500\.00 per year
Benefits:
- Casual dress
- Company pension
- Logistics and Planning: 1 year (required)
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