Planner Scheduler

About Us

City Building provides a range of repairs and maintenance, manufacturing, construction and refurbishment activities for Glasgow City Council and Wheatley Housing Group’s citizens and customers as well as other public, private and third sector organisations.

City Building operates both the largest construction craft apprenticeship programme in Scotland, and Royal Strathclyde Blindcraft Industries (RSBi), one of the largest supported manufacturing businesses in Europe, around 200 people, more than 50% of whom have a disability.

Our accreditations include, ISO45001, ISO 14001 and ISO 9001:2015\. We currently hold Investors in Young People Platinum award, an award we are immensely proud of as it recognises our focus on investing in and growing a skilled staff base.

As a City Building employee, you’ll enjoy a competitive salary, excellent annual leave, and access to the Strathclyde Pension Fund. You will also benefit from wellbeing initiatives and discounted gym membership, supporting a positive and healthy work‑life balance.

About the Role

The Planner/Scheduler role is a key member within the Repairs and Maintenance Division of City Building Glasgow and will contribute to the provision of an excellent customer experience and an efficient repairs and maintenance service.

The successful candidate will control the scheduling of trades operatives and will be responsible for ensuring the effective utilisation of the mobile solution, compliance with all appointment requests and ensuring a suitable level of workload is available for each trade operative. You will be required to be agile in the provision of this service based on daily occurrences that impact on planned arrangements and react to emerging situations.

You will work alongside the team to continually monitor the planning board for access to and completion of works and where required release previously retained availability to meet demand. Where spare capacity is shown, you will allocate work from the non\-appointed category. You will ensure all resources are always utilised effectively.

You will be responsible for maintaining efficient communication with all colleagues via phone calls and emails. Where work variations occur and first\-time fix is not possible, you will liaise with the debrief manager to ensure the repair is re\-arranged appropriately with the correct time, material, and resource to ensure customer satisfaction is maintained throughout the repairs process.

You will also have to request the relevant works orders where required to ensure the repairs process is carried out to the highest standard and taken to completion.

What You Will Bring

The successful candidate will be experienced managing workloads in a fast\-paced environment with a demonstratable track record in service delivery and scheduling of repairs.

The Planner/ Scheduler will have strong organisational and multi\-tasking abilities, with proven capacity to handle complex situations and meet key deadlines.

You will be positive, adaptable, and able to work effectively independently and within a team. Excellent problem\-solving skills and a commitment to achieving objectives is essential in this role. You will also be a strong communicator, able to liaise effectively with key stakeholders to ensure excellent customer service is provided.

Please refer to the Role Profile for more information.

How to Apply

If you feel you have the necessary skills and experience for this role then please forward a CV and completed supporting statement to the HR Team, Recruitment@citybuildingglasgow.co.uk by Midnight on Friday 3rd July 2026\.

This listing is from indeed. View original listing ↗