People Operations Specialist - Contract
RedCloud Technologies
London
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Contract: 3 months (with strong potential to go permanent)
About the Role
We’re looking for a People Operations Specialist who can join our team’s mission to bring order to chaos. You’ll sit at the heart of our People team, owning key employee lifecycle processes end\-to\-end and making sure everything runs smoothly behind the scenes \- even when the business is moving fast and things aren’t always perfectly defined.
This is a hands\-on, high\-impact role where execution matters. If you’re someone who spots gaps, fixes problems, and gets things done without waiting for perfect instructions, you’ll thrive here.
What You’ll Be Doing
*Own the engine room*
- Run onboarding, offboarding, and employee changes end\-to\-end
- Process high\-volume People transactions quickly and accurately
- Keep HR systems (HiBob) clean, up\-to\-date, and audit\-ready
- Manage payroll inputs, pensions, and benefits admin
- Create contracts, letters and other employment documents
- Handle offboarding logistics and vendor coordination
- Triage and respond to incoming tickets and questions
- Support employees and managers with policies, processes, and benefits
- Maintain an up\-to\-date and impactful knowledge base
- Route complex queries to the right teams
- Spot inefficiencies and fix them
- Improve templates, SOPs, and workflows
- Reduce errors, rework, and confusion
- Bring solutions, not just problems
- Experience in People Ops / HR Ops / HR Admin (ideally in a fast\-paced or scaling environment)
- Strong ownership: you build, improve and run processes, not just tasks
- High attention to detail (you catch what others miss)
- Comfortable managing volume without dropping quality
- Experience with HR systems (HiBob is a bonus)
- Knowledge of payroll, benefits, and employee lifecycle processes
- Clear, practical communicator who can handle ambiguity
- Someone who gets stuck in and figures things out
- Smooth, accurate People processes with minimal errors
- Fast, helpful responses to employees and managers
- Clean, reliable People data
- No ticket backlogs
- Tangible improvements to how things work
- Immediate ownership and impact
- Opportunity to shape People Ops in a growing company
- Fast\-moving, no\-red\-tape environment
- Real potential to turn this into a permanent role
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