People Operations Manager
Description
Job title: People Operations Manager
Responsible to: Interim Head of HR
Based: Hybrid \- The Grange, Saunderton, Princes Risborough
Contract: Permanent
We are looking for a People Operations Manager to lead the day\-to\-day delivery of our people operations, ensuring effective processes, strong systems and a positive experience throughout the employee lifecycle. You’ll oversee recruitment activity, support managers to recruit great people, and work with colleagues to continuously improve how our people services are delivered.### Key Responsibilities
- Leading the day to day operations of the People and Culture team
- Line management of the People Team Executive
- Oversee employee data management and HR System accuracy (Sage People and payroll interface)
- Support the allocation of team resources to ensure Service Level Agreements (SLAs) are met and projects are managed
- Manage the recruitment process in collaboration with the People Team Executive
- Manage the monthly payroll process with the People Team Executive
- Support the People and Culture team with policies and procedural aspects for employees
- Drive continuous improvement of people operations, identifying automation or efficiency opportunities
Skills, Knowledge and Expertise
- Organisational and process improvement skills
- Project management
- Talent attraction and recruitment
- People team experience including HR Systems
- Excellent communication and interpersonal skills
- Proficient use of Excel and PowerBI to create and maintain people dashboards
- Understanding of people related policies and procedures
- Employee Assistance Programme
- Death in Service Payment
- Annual leave enhancements recognising long service
- Day off for your birthday
- Defined contribution group personal pension plan
- Enhanced sick pay
- Enhanced maternity, paternity and adoption pay
- Eye care
- Hearing tests
- Learning and Development opportunities
- Discounts on merchandise at Hearing Dog gift shops
- Pet Dog Policy
About Hearing Dogs for Deaf People
National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.
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