People Assistant (T&D)
Description
DAC Beachcroft is an international law firm with a strong reputation for delivering high\-quality legal and advisory services. Our People team plays a crucial role in supporting the firm’s performance, ensuring colleagues have a consistent, well\-managed, and positive experience across all people processes.
We are looking for a People Assistant to join our established People Support team. This is a key entry\-level role within a collaborative shared service environment, providing high\-quality administrative and customer\-focused support across the firm. As the first point of contact for many People queries, you will play an important role in shaping the colleague experience.
This role offers a strong foundation for a career in HR, Talent or Learning \& Development within a professional services environment. You’ll gain exposure to a wide range of People processes, support firm\-wide development activity, and contribute to continuous improvement initiatives.
You’ll be joining a well\-established team that values accuracy, responsiveness and collaboration, with opportunities to get involved in projects, develop your skills and build your career within DAC Beachcroft.### Key Responsibilities
People Support \& Query Management* Act as a first point of contact for People queries via email, phone and ticketing systems
- Provide timely, accurate and customer\-focused responses to colleagues and managers
- Work collaboratively within the People Support team to manage and resolve queries efficiently
- Coordinate administrative support for development events and learning interventions, including:
+ Room booking and set\-up
+ Preparation and distribution of learning materials
+ Managing invitations, reminders and joining instructions
- Liaise with third\-party providers to support delivery of learning events, including online hosting support
- Support the evaluation and feedback process for all learning activity
- Process budgets in line with approved spend
- Maintain the learning management system, including:
+ Updating attendance records
+ Managing resources and content
- Manage enquiries through shared inboxes
- Identify opportunities to enhance processes and improve the learner experience
- Provide administrative support to Talent \& Development and wider People initiatives, including:
+ DAC Beachcroft talent initiatives
- Support general HR administration across the People function as required
- Work with an understanding of DAC Beachcroft’s international structure, operating as one firm
- Act in the best interests of the firm at all times, maintaining professionalism internally and externally
- Operate effectively in a regulated environment, with a strong focus on confidentiality, risk and data security
- Build effective working relationships and contribute positively to team and firm objectives
Skills, Knowledge and Expertise
Core Requirements* Previous experience in a People, Recruitment or Learning \& Development administration role (preferred but not essential)
- Experience working in a team\-based, service delivery environment
- Strong customer service skills, with a focus on responsiveness and quality
- Excellent attention to detail and accuracy
- Confident written and verbal communication skills
- Strong organisational skills, with the ability to manage multiple priorities
- Good IT literacy, particularly in Microsoft Outlook, Excel and Word
- Experience using HR, recruitment or learning systems is advantageous
- Ability to work both independently and as part of a team
- Flexible and proactive approach, with a strong sense of ownership
- CIPD qualification (or working towards) is desirable
Additional Information
As a Disability Confident Scheme employer, we’re committed to providing an inclusive and accessible recruitment process. If you need any reasonable adjustments at any stage (including the application, assessment or interview process), please contact recruitment@dacbeachcroft.com in confidence with the vacancy reference in the subject line, and we’ll be happy to help.### About DAC Beachcroft
We are a leading international legal business with over 3,000 colleagues and a diverse range of capabilities. We are market leaders in insurance, health and real estate but with a full\-service offering, including growing Financial Services and Tech capabilities. We represent a wide range of clients – from household names to government departments and NHS bodies. We act for nearly all of the top\-20 UK and global insurers, we're market leaders in the provision of strategic, commercial and regulatory advice to providers and commissioners in the health sector, and in real estate we advise all of the UK’s top\-five housebuilders.
We are a fast\-growing international business with offices around the globe. In addition to our 11 UK offices, we also have offices in Bogota, Buenos Aires, Dublin, Lima, Los Angeles, Hong Kong, Madrid, Mexico City, Milan, New York, Paris, Rome, Santiago de Chile, and Singapore plus a representative office in Miami and broad network of affiliations across the globe.
At DAC Beachcroft we are committed to and recognise the importance of equity, diversity and inclusion across the board, including and beyond the protected characteristics. We take decisions based solely on merit. We value, welcome and seek out people with different backgrounds and life experiences, perspectives, beliefs, ways of thinking and identities.
We are happy to talk flexible working with our Flex Forward scheme. We would encourage you to talk to us about our approach to flexible working during the hiring process if you would like to explore this further.
Note for Recruitment Agencies
DAC Beachcroft manages all vacancies via our in\-house recruitment teams, prioritising direct sourcing and referrals. When external support is required, roles are released to selected agencies on our Preferred Supplier List (PSL).
Speculative CVs sent to any DAC Beachcroft employee without prior instruction from our recruitment teams (LLP and CSG) will not be accepted, and no fees will be payable.
For PSL queries, please contact: recruitment@dacbeachcroft.com or csgrecruitment@dacbeachcroft.com
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