People and Culture Assistant Manager

Pennyhill Park in Bagshot, Surrey, part of the Exclusive Collection, is a luxury hotel known for its elegance and attention to detail. Home to a Michelin\-star restaurant and world\-class service, it is a place where excellence and attention to detail define every experience.

You will join as a People and Culture Assistant Manager assisting the People and Culture Manager in the day to day running of the department. This is a pivotal role where culture, capability and commercial awareness come together to deliver an exceptional colleague and guest experience.

At Pennyhill Park, we believe in rewarding our team for their passion and dedication. As part of our team, you’ll enjoy:

• Competitive pay, plus service charge


• Great rates for stays across all our hotels and 50% discount on Food \& Beverage dining


• Free meals while on duty


• Free access to the on\-site gym and parking


• Access to our Employee Assistance Programme and wellbeing resources


• Exclusive discounts and perks through Hospitality Essentials


• Opportunities for growth, learning and internal movement within the Exclusive Collection

Key Responsibilities

• Assist with embedding engagement, communication and wellbeing initiatives


• Preparing offer and onboarding paperwork


• Maintaining accurate employee files


• Process starters, promotions, transfers and leavers within the HR system and for payroll including carry out exit interviews


• Manage and co\-ordinate work placement for schools, colleges and universities


• Assist with talent acquisition for the different departments at the resort ensuring a detailed database is maintained and assisting with careers fairs and open days


• Assist with the delivery of running courses and workshops


• Ensure all compliance training has been completed


• Experience with employee relations including and not limited to acting as a note take during investigations, disciplinary and grievances

Person Specification

• Generalist HR experience, ideally within the hospitality or a service\-led environment


• CIPD qualified (level 5 would be beneficial, but level 7 would be a bonus!) or equivalent with strong knowledge of UK employment law


• Proven experience across recruitment, employee relations and engagement


• You’ll have a passion for people, with a helping and supportive nature


• Skilled administrator with a high proficiency in Outlook, Microsoft Word, Excel and PowerPoint


• Organisational skills are essential, as is the ability to multitask and manage conflicting priorities


• You’ll be highly motivated and a self\-starter but able to take instruction


• Attention to detail and accuracy is a must

We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression and a culture where people who share our values can thrive.

As an equal opportunities’ employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know.

Apply today and join a team that celebrates creativity, teamwork and genuine care in everything we do.

INDHP

Benefits:

• Company pension


• Cycle to work scheme


• Discounted or free food


• Employee discount


• Free fitness classes


• Free parking


• On\-site gym


• Paid volunteer time


• Referral programme


• Sick pay

Work Location: In person

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