via indeed · 15 July 2026 ·today

People and Culture Administrator

Mortgage Advice Bureau
Derby Full-time
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People and Culture Administrator

Permanent, Full\-time

Hybrid \- 3 days at our Derby office, 2 days working from home

Up to £28,000 plus benefits

About the role

We're looking for a proactive and highly organised People \& Culture Administrator to join our People team. This is a busy and varied role where you'll play a key part in delivering a great colleague experience across the entire employee lifecycle.

Around 80% of your time will be focused on day\-to\-day HR administration, managing multiple priorities and ensuring all employee information and processes are completed accurately and efficiently. The remaining 20% will involve supporting audits, projects, people initiatives and HRIS maintenance.

This role would suit someone with previous HR administration experience who thrives in a fast\-paced environment, enjoys problem\-solving, takes ownership of their work and has exceptional attention to detail.

What You'll Be Doing

  • Preparing offer letters, contracts and contractual change documentation

  • Processing all employee lifecycle activities, including starters, movers and leavers

  • Coordinating onboarding activities and maintaining onboarding task trackers to ensure a seamless new starter experience

  • Maintaining accurate employee records and documentation within HR systems

  • Supporting compliance activities, including pre\-employment checks and right\-to\-work documentation

  • Acting as a first point of contact for People \& Culture queries

  • Managing the central People \& Culture inbox and responding to colleague enquiries

  • Liaising with service desk and internal stakeholders to resolve system access and onboarding requests

  • Providing professional and timely support to colleagues across the busines

  • Maintaining and updating HR systems, ensuring data accuracy and integrity

  • Supporting audits, compliance checks and reporting activities.

  • Assisting with People projects, process improvements and team initiatives

  • Supporting the production of people data and management information when required
About You

You'll be someone who enjoys working in a hands\-on administrative role and can confidently balance multiple priorities while maintaining accuracy, with:

  • Previous HR Administration experience

  • Exceptional attention to detail and accuracy

  • Strong organisational skills with the ability to manage multiple tasks and deadlines simultaneously

  • Confident communicator with excellent customer service skills

  • Ability to work with confidential information discreetly and professionally

  • Proactive approach with a willingness to take initiative and find solutions.

  • Strong Microsoft Office skills
Desirable:
  • Experience using Cascade HRIS

  • Experience working within a multi\-site or group organisation

  • CIPD qualification or a willingness to study towards one
?? Recruitment Process

1st stage: Teams interview with our hiring team

2nd stage: Face to face interview at our Derby office with our hiring team

What’s In It For You?

?? Private Medical Insurance (Vitality), 25 days annual leave (increasing to 28 with service) plus your birthday off, matched pension contribution (L\&G), share save scheme (Equinity), retail discounts, free entertainment tickets, plus much more!

? Flexible working hours with hybrid working for Head Office roles (as agreed with your line manager)

?? A wide range of Learning \& Development offers, from 121 coaching to qualification support, helping you to grow and thrive in your career

?? A supportive, inclusive culture with forums you're welcome to join from day 1, using your voice to make MAB an even better place to work

Everyone is Welcome

At MAB, we value different experiences and perspectives which adds diversity and value to our culture. As an equal opportunities employer, we are committed to creating an environment where everyone feels welcomed, included and heard for who they are. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us.

We are committed to reducing barriers in every stage of our recruitment process so everyone feels they can bring their best self when applying for new opportunities at MAB. If you’d like to hear how we can support you by adjusting our process, from application to interview and onboarding, please contact careers@mab.org.uk.

Use of AI

We recognise that AI tools can be a helpful way to articulate your qualities, skills and experience when applying for roles. It’s important to us, however, that we see the real you throughout the recruitment process. We hire real people, not polished personas! We simply ask that you consider carefully how and where you use AI during your application, so we can hear your own thoughts and meet your authentic self.

*Please note we are unable to consider candidates requiring visa sponsorship at this moment in time. We won't be accepting speculative CVs from recruitment agencies, with a full PSL in place.*

\#LI\-HB1

Mortgage Advice Bureau (MAB) PLC is the UK’s leading mortgage network. We’re experts in Mortgage and Protection advice, with over 200 awards and counting. We’re proud of our reputation in the industry and of our people, who continue to be the heart of MAB’s success.

To see our company ratings please click below:

Capital House, Derby, DE24 8QR

The market for this type of role

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