Payroll Projects Senior Assistant

Job Reference: 300002898366108

Company: ITV

Division: Corporate Teams

Business Area: Finance and Accounting

Contract Type: Fixed Term Full Time

Salary: £35,000 \- £40,000

Workplace:
MediaCity, Manchester \+ Hybrid (Minimum of 2 office\-based days per week)

Closing Date: 13th September 2026

The Role
------------

The team..

The People Payments team operates at the heart of ITV's HR and Finance operations, ensuring accurate, compliant, and timely payroll processing across all legal entities. We are a collaborative, customer\-focused team dedicated to operational excellence, continuous improvement, and strong data governance. Working closely with broader HR and Finance functions, our team manages end\-to\-end payroll data, supports critical project and compliance initiatives, and handles payroll cutover and hypercare activities in a fast\-paced environment.

The role..

We’re looking for a Payroll Projects Senior Assistant to join our team on a 10\-month fixed\-term contract basis. Reporting directly to the Payroll Project \& Compliance Manager, you will play a crucial role in supporting payroll project and compliance activities, with a primary focus on the M\&E Payroll.

In this varied and detail\-driven role, you will be responsible for supporting the accurate and timely processing of payroll data and payments across all ITV legal entities. You will execute end\-to\-end payroll transactions, perform reconciliations, carry out User Acceptance Testing (UAT), maintain Standard Operating Procedures (SOPs), and manage payroll\-related queries via our helpdesk and shared inboxes.

Some of your key day to day responsibilities will include:

• Processing payroll\-related transactions, including new starters, leavers, employee movements, variable pay, bonuses, overtime, freelancer contract payments, VAT, salary adjustments, and temporary responsibility payments.


• Calculating and processing family leave, secondments, sabbaticals, pension\-related adjustments, overpayment recoveries, and retroactive post\-payroll analysis.


• Conducting UAT, payroll comparison testing, and output validation to ensure data accuracy during system changes and project implementations.


• Supporting payroll cutover activities and providing hypercare support following implementation.


• Drafting, maintaining, and reviewing Standard Operating Procedures (SOPs), process notes, and supporting operational documentation.


• Performing data quality control checks, conducting regular data cleansing activities, and reviewing third\-party reports within agreed timescales.


• Managing and resolving employee and manager queries received via the Payroll Inbox, Fusion Helpdesk, and telephone in a professional, customer\-focused manner.


• Collaborating cross\-functionally with the People Payments team, HR, and Finance to ensure service continuity in line with established SLAs and controls.

Skills you’ll need (minimum criteria)

• 5 GCSEs at grades A–C including English and Maths (or equivalent).


• Recent experience in an administrative or support position, preferably within payroll, finance, or high\-volume payment processing environments.


• Accurate, high\-speed data entry skills with high attention to detail, proficient in Microsoft Word/Excel or Google Docs/Sheets.


• Confident handling of confidential and sensitive information with a sound understanding of GDPR and data protection regulations.


• Effective written and verbal communication skills with proven experience logging, tracking, and resolving queries professionally.


• Familiarity with basic accounting principles and comfort working within established policies, procedures, and best practices.

Other things we’re looking for(key criteria)

• Previous experience processing end\-to\-end payroll, alongside familiarity with Oracle Fusion or similar HCM/bespoke payment systems.


• Knowledge and awareness of current payroll legislation (e.g., HMRC rules, Data Protection, Employment Rights).


• Experience conducting UAT testing, comparison testing, and supporting query escalation processes.


• Strong organisational and problem\-solving skills with a positive, adaptable mindset when managing changing priorities under deadline pressure.


• Track record of working collaboratively with stakeholders across different departments in a complex or large organisation.

Potential Challenges

• May require occasional travel within the UK.


• Requires flexibility in working hours during peak payroll cycles and critical project deliverables.

*Please note, on occasion we may receive a very large volume of applications which means applications for a role may close earlier than the referenced closing date. We’d encourage you to apply as soon as possible if interested.*

This listing is from Indeed. View original listing ↗