Patient Co-ordinator

Job Overview

We are seeking a dynamic, energetic and compassionate Patient Co\-ordinator to join our team.

In this vital role, you will serve as the primary point of contact for patients, ensuring a seamless and positive experience from the moment they reach out to us. Your energetic approach will help facilitate efficient appointment scheduling, patient communication, and administrative support, all while maintaining a warm and professional environment. If you thrive in a fast\-paced setting and are passionate about delivering excellent patient care, this opportunity is perfect for you!

Duties

• Manage patient appointments by scheduling, rescheduling, and confirming upcoming visits with accuracy and enthusiasm


• Serve as the first point of contact for patients via phone, email, or in person, providing friendly and clear communication


• Collect and verify patient information, ensuring all records are complete, accurate, and up\-to\-date


• Coordinate with healthcare providers to facilitate smooth patient flow and timely service delivery


• Assist patients with enquiries regarding treatments in a professional manner


• Maintain organised administrative records using office software and ensure confidentiality of sensitive information


• Focus on retention of existing patients


• Follow up patients


• Support the clinic’s daily operations by handling incoming correspondence and managing appointment reminders

Qualifications

• Previous experience of working in an aesthetics, healthcare or dental industry is highly preferred to ensure smooth handling of administrative tasks


• Excellent communication skills with a friendly and approachable demeanor


• Strong organisational abilities to manage multiple schedules efficiently


• Ability to work independently while maintaining attention to detail


• Proficiency in office software such as Microsoft Office and Microsoft Excel


• Ability to remain calm and positive under pressure during busy periods

Join us in making a difference in patients’ lives by providing exceptional service with energy and professionalism! We value proactive individuals who are eager to contribute to a supportive healthcare environment and are willing to grow the business as well as yourself!

Pay: £25,420\.00\-£30,000\.00 per year

Benefits:

• Company events


• Employee discount


• Gym membership


• On\-site parking

Work Location: In person

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