Patient Care Consultant

Want to make a meaningful difference in peoples’ lives while earning a competitive salary? At Jushi Holdings Inc. ”) (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S. The Dispensary Patient Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Patient Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Dispensary Patient Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations. 

WHAT YOU WILL DO

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism


• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns


• Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available


• Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests


• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance


• Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing


• Operate cash register, computer-based POS system, and cash drawer


• Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines


• All other job duties as assigned

• High School diploma or General Education Development (GED) required


• Associate or Bachelor’s degree in any field preferred


• Minimum of 2 years’ experience with customer service in retail.


• Excellent computer, mathematical, language and reasoning skills


• Bilingual in Spanish preferred


• Excellent multi-tasking skills over the phone and in person


• Occasionally requires local travel, as needed

• Constantly perform desk-based computer tasks


• Frequently standing/walking


• Occasionally, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 50 pounds


• Occasionally Twist/bend/stoop/squat, kneel/crawl

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