Patient Care Advisor/Administration

About Kingsinch Medical Practice

Kingsinch Medical Practice is a supportive, well‑established GP surgery providing high‑quality care to our local community. Our team includes four GP Partners, 2 long‑term GP Locums, Practice Manager, Administration Supervisor, Practice Nurse, Healthcare Assistant and an experienced administration team. We also work closely with HSCP colleagues to deliver pharmacotherapy, physiotherapy and Community Link Worker services.

The Role

We are seeking a reliable and organised Practice Administrator to join our administrative team. The successful candidate will provide reception and administrative support during our busy afternoon period, ensuring a professional and efficient service for patients and clinicians.

Key Responsibilities

• Acting as the first point of contact for patients, both in person and by telephone


• Managing appointment bookings and patient enquiries


• Processing repeat prescription requests and supporting pharmacotherapy workflows


• Handling incoming and outgoing mail, including Docman tasks


• Maintaining accurate patient records using the Vision clinical system


• Providing general administrative support to clinicians and the wider team


• Contributing to a positive, professional and patient‑focused environment

Essential Skills \& Experience

• Strong communication and interpersonal skills


• Ability to work efficiently in a fast‑paced environment


• Good organisational skills and attention to detail


• Confident IT user; experience with Vision is desirable


• Commitment to confidentiality and high‑quality patient service


• Ability to work well as part of a team

Desirable

• Previous experience in a GP practice or healthcare setting


• Understanding of NHS processes, terminology and primary care workflows

What We Offer

• Supportive and friendly team environment


• Training and development opportunities


• NHS pension scheme


• Modern digital systems and well‑structured administrative processes

A full job description is available. Short listed applicants will receive a job description and person specification.

Disclosure

The role is subject to obtaining an up to date Disclosure.

Hours per Week

Monday to Friday

2pm to 6pm

Pay Review

Pay review pending.

Job Types: Part\-time, Permanent

Pay: £12\.92 per hour

Benefits:

• Company pension


• Free parking


• On\-site parking

Work Location: In person

This listing is from indeed. View original listing ↗