Passenger Assistant Medical
Salary: £27,254\- £29,064 pro rata per annum
Grade: F
Contract: Permanent
Hours: Part time, 25 hours per week
Location: Harrogate, North Yorkshire
The Integrated Passenger Transport Operations Team is responsible for the safe and efficient use of more than 120 vehicles, mainly minibuses, to transport people in North Yorkshire. The team comprises approximately 350 drivers and passenger assistants that operate at locations throughout North Yorkshire.
The team delivers approximately 800,000 passenger journeys per year including 20,000 wheelchair user journeys. The transport provided enables people to access day centres, learning opportunities, supported employment and other meaningful activities in our community. We also undertake registered local bus services and community transport journeys.
We are looking for caring, flexible and committed people to support a client on journeys to and from activities at various centres for 25 hours per week.
The position will be based in Harrogate.
You will be responsible for the safety of the passenger during these journeys and will ensure that the passenger boards and alights safely as well as ensuring that any safety equipment is used correctly. Full training in the use of all safety equipment will be provided.
You will need good communication skills as you will liaise daily with carers and colleagues. Experience is not essential: however, some experience of working in a similar role would be an advantage.
The role requires the flexibility to work split shifts across 5 days on a Monday to Friday basis. The role requires you to be medically trained to administer emergency medication to a child in accordance with a care plan.
We also offer a comprehensive training package including a Passenger Assistant Training Scheme (PATS), Basic First Aid and Managing Challenging Behaviour.
More Information
For more information please contact Christopher Jones on Christopher.Jones@northyorks.gov.uk
Key Dates
Closing date: 19th Jul 2026
Interview date: To be confirmed
Key Documents
Job Description.pdf
Total Rewards Brochure
Enhanced Level DBS Disclosure is required for appointment to this post.
It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006\) to apply for roles that require them to work unsupervised with adults at risk.
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to this commitment.
Passenger Assistant Medical
Salary: £27,254 \- £29,064
Posted: 06/07/2026
Closing date: 19/07/2026
Closing time: 23:59
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