Parts Supervisor
We're recruiting for a Parts Supervisor in Norwich, offering a fantastic opportunity to join a well-established and award-winning business within the Agricultural sector. This is a full-time, permanent position ideal for someone looking to take the next step in their career within a supportive environment with real development opportunities.
As a Parts Supervisor in Norwich, you'll play a key role in overseeing the day-to-day running of the parts department-supporting customers, supervising operations, and ensuring the smooth supply of parts across agricultural machinery.
Why apply / What's in it for you?
- You'll enjoy 32 days annual leave including bank holidays
- You'll benefit from a company sick pay scheme
- You'll have access to a great pension scheme
- You'll be covered by death in service
- You'll earn overtime paid at time and a half
- You'll have access to ongoing training and development
As a Parts Supervisor, you'll play a key role in leading daily operations:
- Supervise the day-to-day running of the parts department
- Deliver excellent customer service face-to-face, over the telephone, and via email
- Support and motivate the parts team to achieve targets and maintain standards
- Accurately identify and supply parts to customers and technicians
- Manage stock control, deliveries, and inventory accuracy
- Process invoices and maintain accurate records
- Work closely with internal departments to ensure smooth operations
- Support showroom sales and assist with product enquiries
To succeed as a Parts Supervisor, you'll need:
- Previous experience in a Parts Supervisor, Parts Advisor, or similar role
- Background in automotive, plant, HGV, crane, agricultural, or machinery sectors
- Strong leadership, sales, and customer service skills
- Good IT skills and confidence with systems and email
- Excellent attention to detail and numeracy skills
- Ability to work in a busy environment
- A proactive and professional approach
- Full UK driving licence
Consultant Katie Harding
Job Number 936314 / INDPLANT
Location Norwich
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
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