via reed · 10 July 2026 ·4 days ago

Parts Advisor

Reed
Shipston-On-Stour Full-time GBP 30,000 – 35,000
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Parts Assistant / Counter Sales Advisor

Warwickshire
£30,000 - £35,000 DOE + Benefits

Monday - Friday 8am - 5.30pm / Every other Saturday 8.30am - 1pm

A well-established supplier of agricultural and land-based equipment is looking to recruit a Parts Assistant / Counter Sales Advisor to support its busy parts department.

This is a customer-focused role that would suit someone with experience in parts, stores, trade counter sales, or machinery-related environments. The successful candidate will play a key role in ensuring customers receive the right products while helping maintain the smooth day-to-day operation of the parts function.

The Role

Reporting into the Parts Department, your responsibilities will include:

  • Assisting customers with parts enquiries both over the phone and in person

  • Processing orders and ensuring parts are supplied accurately and efficiently

  • Managing goods received and dispatched

  • Maintaining stock records and supporting inventory control processes

  • Identifying opportunities to maximise parts sales and customer satisfaction

  • Working closely with workshop and service teams to fulfil internal requirements

  • Ensuring the parts department remains organised, compliant, and customer-focused

About You

To be successful, you will ideally have:

  • Experience within a parts, stores, trade counter, customer service, or sales environment

  • Good IT skills and confidence using computer-based stock systems

  • Strong communication and organisational abilities

  • A proactive attitude and willingness to learn

  • The ability to work effectively both independently and within a team

  • A full UK driving licence

Knowledge of agricultural, plant, automotive, commercial vehicle, or machinery sectors would be beneficial but is not essential, as training can be provided.

What's on Offer?

  • Competitive salary tailored to experience

  • Pension scheme

  • Career development and ongoing training

  • Increasing annual leave entitlement with length of service

  • Company sick pay scheme following qualifying period

  • Workwear and PPE provided

  • On-site parking

This is an excellent opportunity to join a growing business that values its employees and offers long-term career prospects within the machinery and equipment sector.

The market for this type of role

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