Part-time Receptionist

Overview

We are seeking a reliable Part\-time Receptionist to join our team. Working days will include Tuesday and Wednesday as well as alternate Mondays and Fridays. This role offers an excellent opportunity for individuals with a keen eye for organisation and strong communication skills to contribute to a welcoming and efficient environment. Flexibility in working hours dependant on the business needs and a positive attitude are essential for this position. This job will be on a 1 year fixed contract, with the view to possibly being made permanent for the right member of staff. Key tasks include:

• Answer the telephone and deal with patient enquiries in a positive, efficient and friendly manner


• Receive and deal with patients and visitors in a pleasant and prompt manner


• Keep patients informed of any delays


• Notify dentists/hygienists of patients’ arrivals


• Schedule patient appointments in accordance with the practice policies and keep records of all appointments and remind patients of their appointments as required


• Prepare patient records and day sheets for each dentist/hygienist


• Collect and record patient payments and pursue any debts in accordance with the practice payments policy


• Maintain the patient records to ensure they are completed correctly before filing them securely.


• Follow computer procedures to ensure that patient records are properly maintained


• Carry out routine house\-keeping procedures on the computer, including undertaking regular back\-ups in line with practice policies


• Liaise with dental laboratories, suppliers and other organisations as required, keeping records of laboratory work in and out


• Deal in an appropriate and prompt manner with patient feedback and inform the practice manager about patient comments and complaints


• Manage the sales of dental sundries to patients and ensure patients are provided with the opportunity to buy sundries when they leave the practice


• Keep the office, patient’s toilet and reception area tidy and welcoming

Benefits:

• On\-site parking

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