Part-Time Operations & Administration Assistant

Job Summary

Equipro Ltd is a specialist fire protection business supplying advanced fire suppression systems for electric vehicles, lithium\-ion battery storage, and industrial applications. We work with clients across the UK and internationally.

We are looking for a reliable, detail\-oriented Operations \& Administration Assistant to join us on a part\-time basis. This is a varied, hands\-on role covering order processing, logistics coordination, invoicing, and general administrative support — sitting at the heart of how we operate day to day.

Core hours are 09:00–15:00, three days per week (18 hours). The role is home\-based in the Horsham area of West Sussex, following an initial training and induction period at our warehouse office near Horley, Surrey. It is particularly well suited to someone looking for meaningful, flexible work that fits around family or other commitments. As the business grows, so will this role.

Duties

• Processing customer orders accurately from receipt through to despatch confirmation


• Liaising with the warehouse team to ensure timely picking, packing, and shipment


• Maintaining and updating stock records, flagging discrepancies or low\-stock situations


• Preparing and issuing sales invoices in a timely and accurate manner


• Supporting purchase order processing and basic financial record\-keeping


• Coordinating domestic freight bookings and managing carrier communications


• Preparing shipping documentation and tracking deliveries through to proof of delivery


• Keeping the company CRM system accurate and up to date


• Maintaining customer and supplier records, contact details, and interaction logs


• Managing correspondence, filing, and document control


• Supporting the wider team with general administrative tasks as the business evolves


• Employees whose birthday falls on a working day receive that day as a discretionary paid holiday

Skills

Essential:

• Previous experience in an administrative, operations, or logistics support role


• Strong organisational skills with excellent attention to detail


• Comfortable working independently and managing your own workload from home


• Good written and verbal communication skills


• Competent user of Microsoft Office — particularly Outlook, Word, and Excel


• Reliable and trustworthy, with the ability to handle commercially sensitive information discreetly

Desirable:

• Experience with Xero or similar cloud accounting software (training available for the right candidate)


• Familiarity with CRM platforms — any system considered


• Prior experience coordinating domestic or international freight shipments


• Experience in a technical, industrial, or B2B trading environment

This is a genuine opportunity to become an integral part of a small, specialist business operating in one of the fastest\-growing areas of fire safety. You will have real responsibility from day one, work alongside experienced professionals, and grow with the role as the business expands. If you are organised, self\-motivated, and looking for flexible work that fits around your life without sacrificing quality or purpose, we would love to hear from you.

Pay: £14\.00\-£16\.00 per hour

Benefits:

• Company pension


• Sick pay


• Work from home

Work Location: Hybrid remote in Horsham (West Sussex)

This listing is from indeed. View original listing ↗