"Out of Hospitality" Supervisor / Sales Advisor
Olympus Recruitment
Southampton
Full-time
GBP 25,000 – 28,000
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"Out of Hospitality" Trade Counter Supervisor
Take your career to the next level as an "Out of Hospitality" Trade Counter Supervisor. We are a rapidly growing, nationwide business offering excellent career development opportunities.
This is a fantastic opportunity for someone looking to transition out of traditional, late-night hospitality industry hours! If you love fast-paced customer service but want to reclaim your evenings with daytime hours only, this is the perfect move for you.
Our Trading Hours:
- Wednesday: 08:30 – 18:00
- Thursday: 08:30 – 18:00
- Friday: 08:30 – 18:00
- Saturday: 08:30 – 17:00
- Sunday: 10:00 – 16:00
- Monday: 08:30 – 18:00
- Tuesday: 08:30 – 18:00
- Lead from the Front: Manage daily trade counter operations and inspire your team to deliver great service.
- Master Customer Service: Support both our regular trade clients (B2B) and household retail customers (B2C) face-to-face and over the phone.
- Drive Sales: Understand customer needs, offer expert product advice, and build long-lasting relationships across both markets.
- Maintain Standards: Ensure smooth running of the counter, stock management, and audit compliance.
- Strong customer service experience (hospitality, retail, or fast-paced customer service backgrounds are highly welcome!).
- Experience or confidence dealing with both trade (B2B) and household (B2C) customers.
- Excellent phone manner and an ability to handle queries quickly.
- Leadership potential or previous supervisory experience useful but not essential.
- No Late Nights: Enjoy consistent daytime trading hours.
- Career Growth: Unrivalled training and excellent development opportunities to progress into wider management.
- Competitive Pay & Perks: Great hourly rate with an award-winning company pension scheme.
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