Operations Support Engineer | Strasbourg | EU Institution
We are looking for an experienced Operations Support Engineer for an upcoming long\-term project supporting mission\-critical European IT systems at eu\-LISA.
Location: Strasbourg, France – On\-site
Potential duration: Up to 48 months
WHAT WILL YOU DO?
- Provide operational support for complex IT applications and infrastructure.
- Support incident, problem, change and operational service\-management activities.
- Monitor applications, infrastructure, databases and services.
- Work with Linux/Unix environments and container orchestration technologies.
- Support CI/CD pipelines and configuration management.
- Work with APIs, gateways, event\-streaming and messaging technologies.
- Support identity and authentication technologies.
- Contribute to database monitoring, backup and recovery.
- Support system hardening, patching and vulnerability remediation.
- Troubleshoot operational issues and contribute to service stability and availability.
✔️ Strong professional experience in IT operations/application support.
✔️ Experience with ITSM processes and tools.
✔️ Strong knowledge of Linux/Unix environments.
✔️ Experience with container orchestration and observability technologies.
✔️ Experience with CI/CD pipelines and configuration\-management tools.
✔️ Knowledge of APIs/gateways and event\-streaming/message middleware.
✔️ Knowledge of authentication technologies such as OAuth2, OIDC and SAML.
✔️ Experience with database monitoring, backup and recovery.
✔️ Knowledge of hardening, patching and vulnerability remediation.
✔️ Professional working proficiency in English.
✔️ Ability to work on\-site in Strasbourg or within 2 hours' travel from Strasbourg.
✔️ Must be eligible to obtain security clearance up to SECRET UE / EU SECRET.
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