Operations Support - Data & Reporting Analyst

Overview:
Operations Support Data AnalystLocation: Remote, but travel will be required within the role to our stations across the UK.

Reporting to: Senior Operations Support Manager – Insight \& Forecasting

We're seeking an experienced Operations Support Data Analyst to join our Performance \& Planning team. You'll be responsible for transforming operational data into meaningful insights, ensuring data accuracy, supporting global reporting standards, and delivering high\-quality performance reporting that drives operational decision\-making.

This role suits someone who thrives in a fast\-paced environment, enjoys working with data, and is passionate about continuous improvement.
Responsibilities:

• Manage the operational data journey from capture to reporting and insight.


• Produce accurate daily, weekly and monthly performance reports and dashboards.


• Validate data across operational systems, including Dayforce, CargoSpot, DCM, FSC, iCare, ACL and Power BI.


• Support system administration, DCM compliance and month\-end reporting.


• Develop bespoke reports using Power BI and Excel.


• Monitor regional KPIs and ensure alignment with global reporting standards.


• Partner with regional and global stakeholders to provide data\-driven insights and support decision\-making.


• Identify opportunities to improve data quality, reporting processes and operational efficiency.


• Maintain reporting documentation and provide support for audits, station start\-ups and training as required.

Qualifications:
About You
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You'll have:* Operational experience within the aviation industry (essential).

• Advanced Excel skills and experience analysing operational data.


• Power BI experience (preferred).


• Strong analytical, problem\-solving and organisational skills.


• Excellent communication and stakeholder management abilities.


• A proactive approach with high attention to detail and a focus on continuous improvement.


• Willingness to travel across the region as required.

Desirable: Relevant degree or equivalent qualification and experience supporting system implementations or reporting projects.

If you are interested, apply today and start your journey with Swissport!

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