Operations Support Administrator

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We’re problem solvers with over 140 years of combined experience in engineering and infrastructure.

This role will be within our MEICA and capital maintenance team. Our Mechanical, Electrical, Instrumentation, Control \& Automation (MEICA) experts offer a one\-stop solution, including ongoing operation and maintenance services. We’re proud to be a key partner on the Caledonia Water Alliance and will successfully and safely work with Scottish Water to jointly deliver SR21, a six\-year water and wastewater infrastructure pan Scotland capital investment programme.

Want to be a part of it?

What will you be doing?

This role requires extensive experience within the water sector, managing multiple priorities and workstreams in a complex environment. A relevant degree or professional qualification is desirable, alongside a strong track record of senior leadership within utility contracting or similar industries. The role demands strong commercial acumen, with a proven ability to drive performance improvement and deliver results. Key strengths include client relationship management, business development, and in\-depth knowledge of SHEQW standards and statutory frameworks. Exceptional leadership, communication, and interpersonal skills are essential, with the ability to influence at senior levels and maintain a strong customer\-focused approach.

What you’ll bring

• Previous experience in a similar role would be desirable


• Proficiency in Microsoft office tools


• Excellent communication skills and able to maintain high levels of confidentiality


• Self\-motivated and able to work on own initiative, with excellent planning and time management skills


• Ability to continually prioritise workloads to meet tight deadlines


• Good attention to detail

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include;

• Contributory pension scheme


• Online GP service, 24 hours a day, 365 days a year


• Employee assistance programme


• My Rewards portal, access to 1000’s of retail discounts


• Life assurance


• Cycle to work, salary finance and give as you earn schemes


• Enhanced maternity, paternity leave and adoption leave


• Reward and recognition scheme


• Recommend a friend – get rewarded for introducing people to us!

In addition, this role offers;

• Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!


• 25 days annual leave plus bank holidays


• Discretionary bonus scheme

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

• We’re responsible and go further for our people, clients, communities and the planet


• We’re open and seek new and better ways of exceeding expectations


• We’re together and as one team; the whole is greater than the sum of the parts


• We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

\#MGroupW

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