Operations Office Manager
Operations Office Manager – Permanent – based in Northampton, NN3
Job Purpose:
An exciting opportunity has arisen for an organised, proactive, and operationally minded Operations Office Manager to join a fast-paced logistics and fulfilment business. Operating within the ecommerce logistics sector, the successful candidate will play a key role in coordinating warehouse, dispatch, and transport activities to ensure customer orders, courier collections, and daily operational workflows run efficiently.
This is a hands-on role suited to someone who enjoys problem-solving, prioritising workloads, and working in a dynamic environment where no two days are the same.
Main Duties and Responsibilities:
- Coordinate daily warehouse and dispatch workflows.
- Print, organise, and manage order paperwork and shipping labels.
- Prioritise shipments according to courier cut-off times and customer requirements.
- Liaise with warehouse teams to maintain efficient operational flow.
- Support warehouse organisation and daily workload planning.
- Coordinate driver collections and collection schedules.
- Monitor transport and dispatch activity throughout the day.
- Handle operational queries, exceptions, and urgent issues.
- Identify operational bottlenecks and escalate concerns where necessary.
- Support transport and warehouse administration activities.
- Ensure high levels of accuracy, organisation, and attention to detail.
- Assist with the development and improvement of operational processes and standard operating procedures.
- Support end-of-day dispatch processes to ensure all shipments leave on time.
- Highly organised with excellent attention to detail.
- Able to work effectively under pressure in a fast-paced environment.
- Strong logical thinking and problem-solving abilities.
- Excellent prioritisation and time management skills.
- Confident communicator with the ability to work effectively with warehouse teams and drivers.
- Adaptable and able to respond quickly to changing operational priorities.
- Proactive, self-motivated, and willing to take ownership of tasks.
- Strong work ethic and positive attitude.
- Good computer literacy and ability to learn new systems quickly.
- Keen to develop and grow within a scaling business.
- Previous experience within logistics, fulfilment, warehouse operations, transport coordination, dispatch, or operational administration is highly desirable.
- Experience coordinating workflows, schedules, or operational activities would be advantageous.
- Experience using warehouse management, courier, or logistics systems is beneficial.
- Suitable backgrounds may include:
- Logistics Coordinator
- Warehouse Administrator
- Dispatch Coordinator
- Transport Coordinator
- Fulfilment Coordinator
- Operations Assistant
- Monday – Friday
- In Person – Northampton, NN3
- Opportunity to join a fast-growing logistics and fulfilment business.
- Varied and operationally important role with real responsibility.
- Supportive and collaborative team environment.
- Genuine opportunities for career progression as the business continues to grow.
- Exposure to modern logistics systems, technology, and operational processes.
- Opportunity to contribute ideas and make a positive impact on business operations.
- Work within a business that values initiative, problem-solving, and continuous improvement.
- Employee benefits in line with company policy
Disclaimer – Oasis Business Personnel Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Oasis Business Personnel strives to be an equal opportunities employer and is committed to treating all applicants alike. Oasis Business Personnel does not treat any individual on grounds of sex, age, colour, marital status, race, nationality or ethnic or national origin, religion, sexual orientation, disability or membership or non-membership of a trade union, less favourably than others. All vacancies advertised are open to all ages.
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