Operations Manager

Description and requirements At Skanska, we're shaping the way we live, work and connect. As one of the world's largest construction and development companies, we work together with customers, communities and partners to shape a better society.

You will be working in the Building Services OU based in Lanarkshire in where we are responsible for bringing Skanska's purpose to build for a better society to life-creating healthy workplaces, comfortable homes and efficient facilities that improve people's lives. Through collaboration and innovation, we deliver high-quality solutions that make a lasting, positive impact for people and communities.

We are currently looking for a Senior Operations Manager who will be responsible for the delivery of PPM, reactive maintenance and minor works, coordinating technical, H&S and support teams to ensure all services are planned, controlled and delivered in accordance with statutory obligations, contractual requirements and client expectations

As the Senior Operations Manager, you will

• Manage operational workstreams to successfully deliver all contractual and Skanska business obligations and requirements. Operational workstreams may adapt to meet business needs.


• Develop the team so that all employees understand the contract deliverables for their department and are competent and suitably trained to achieve the required quality and output of work.


• Work in partnership with the management team to understand the solutions or recommendations for works and ensure that agreed solutions are implemented in line with legislative, contractual, mandatory, and statutory requirements.


• Implement methodical work planning and scheduling and provide Management Information to ensure visibility of works performance.


• Manage the contracts and service delivery performance of outsourced services, for critical hard services service contracts.

This vacancy is classed as a Regulated Role by Disclosure Scotland. The Disclosure (Scotland) Act 2020 makes it an offence for an organisation to engage a person who is barred from working with children and/or protected adults and for an individual to put themselves forward for a regulated role whilst barred. In accordance with the requirements of our statutory obligations, all offers made to Regulated Roles must be made subject to the receipt of confirmation of PVG Scheme membership.

We are looking for:

• Operational leadership within Hard Facilities Management, with demonstrable experience leading multi-disciplinary operational and technical teams, ideally, in a service provider environment. Proven ability to drive performance, compliance and service excellence across complex estates.


• Accountable for contractual performance, including delivery against SLAs and KPIs within a margin-controlled contract. Experience operating in commercially sensitive environments where performance deductions and financial penalties apply


• Technical knowledge of M&E systems, statutory compliance and lifecycle delivery. Strong understanding of planned and reactive maintenance regimes, asset management principles, and compliance frameworks within FM.


• Highly developed stakeholder management capability, with the ability to communicate and influence at all levels, from frontline engineers to senior client representatives. Confident in leading client meetings, presenting performance data, managing expectations and negotiating outcomes.

What we offer:

• 24/7 digital GP service for you and your family


• Financial wellbeing and employee assistance


• Professional development


• Enhanced family benefits (including maternity, paternity,dependants and parental bereavement leave)

Inclusion and Diversity

We thrive through embracing differences as we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it The Skanska Way.

Flexible working

Where possible, we offer a range of flexible working options, and we would be happy to discuss this at the application stage if this is something you'd like to explore.

Reasonable adjustments

We want you to feel confident and supported throughout every stage of our recruitment process. If you need any adjustments to help you during your application, please contact us at or call - Option 5 & 1.

Closing date

We encourage you to apply as early as possible, as the closing date may be subject to change.

If this role would be of interest, please click apply and join our team of 27,000 problem solvers and creative thinkers, where knowledge is our greatest creation. We share, listen and support your success - every step of the way.

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