Operations Manager - Restaurantdrift og HMS-ansvar - Stavanger
We are seeking an experienced and highly motivated Operations Manager to lead the daily operations of our restaurant. The ideal candidate is passionate about hospitality, leadership, and delivering exceptional guest experiences.
Hva vi ser etter
Required Qualifications
Minimum bachelor's degree in hotel management (BHM) or equivalent hospitality qualification is mandatory
Minimum 4--5 years of experience in restaurant with South Asian cuisine special from Nepalese Cuisine.
Proven leadership experience in restaurants, hotels, cafés, or hospitality businesses
Strong understanding of restaurant operations and customer service standards
Experience with staff management, scheduling, and team development
Good financial understanding including budgeting and cost control
Knowledge of hygiene, food safety, and workplace safety regulations (HMS / IK-Mat)
Fluent in English (Norwegian language skills are an advantage)
Experience with POS systems and restaurant management software is preferred.
We are looking for someone who is:
Professional, service-oriented with strong leadership and excellent communication skills
Organized and solution-focused
Energetic and able to work under pressure
Responsible and detail-oriented
Positive and motivating towards staff
Flexible and adaptable in a dynamic environment
Passionate about hospitality and guest satisfaction
Arbeidsoppgaver
Manage and oversee daily restaurant operations to ensure smooth and efficient service.
Ensure compliance with Norwegian food safety, hygiene, and HMS regulations
Improve operational procedures and service routines
Recruit, train, supervise, and prepare staff schedules and manage workforce planning
Build a positive, professional, and team-oriented work environment
Lead by example during busy service periods
Monitor sales performance and operational costs
Manage budgeting, inventory control, and supplier coordination
Ensure labor costs and food costs are within targets
Prepare operational reports and support business growth initiatives
Work actively to improve profitability and efficiency
Ensure excellent guest satisfaction and service standards
Handle customer feedback and resolve complaints professionally
Maintain strong relationships with guests and repeat customers
Vi tilbyr
We Offer
Competitive salary package
Professional and supportive work environment
Opportunities for career growth and development
Training and leadership development programs
Dynamic and multicultural workplace
Exciting challenges within a growing hospitality business
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