Operations Manager (Regional)

We're seeking an experienced people leader with a strong technical background to join our client's Service Division as a Regional Operations Manager.

This role is ideal for someone who has progressed from a hands-on engineering or technical role into managing and developing field-based teams, ideally within hospitality, building services, or fixtures/fittings environments.

The Role

Covering South London & the South East, you'll lead a team of Installation & Service Technicians, driving service performance, team development, and operational standards across your region.

This is a field-based role involving regular site visits and hands-on leadership.

Key Responsibilities

• Lead, coach, and develop a mobile team of technicians


• Drive regional performance and service delivery


• Conduct 1:1s, reviews, and on-site support


• Manage performance, training, and development


• Ensure high standards of customer service and quality

• Background in field service/engineering (5+ years hands-on)


• Experience managing remote or field-based teams


• Strong leadership and coaching skills


• Experience in hospitality, building services, or similar


• Solid technical knowledge (electrical/mechanical preferred)

• Company vehicle + fuel card


• 25 days holiday + bank holidays


• Pension, life assurance & private medical

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

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