Operations Manager
Milton Keynes Urgent Care Services
Milton Keynes
parttime, fulltime
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Job Overview
We are seeking a highly motivated and experienced Operations Manager to oversee daily business activities and ensure operational efficiency across our organisation. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a proven track record in management within the NHS. This role offers an exciting opportunity to optimise processes, and contribute to the company's growth and success.
Duties
- Lead and manage daily operations, ensuring smooth workflow and high standards of service delivery
- Supervise and support team members, fostering a positive working environment and encouraging professional development
- Develop and implement organisational policies, procedures, and standards in line with company objectives
- Coordinate with other teams to streamline processes and improve overall efficiency
- Monitor performance metrics, analyse data, and prepare reports for senior management and beyond.
- Manage administrative tasks including resource allocation
- Maintain excellent phone etiquette when communicating with clients, suppliers, and staff.
- Proven operational management experience with strong supervisory skills.
- Exceptional leadership qualities with the ability to motivate and drive results.
- Excellent organisational skills with effective time management abilities.
- Strong communication skills.
- Proficient in administrative tasks such as reporting, and record keeping.
- Experience in organisational / operatiional planning.
- Demonstrated ability to manage multiple priorities efficiently under pressure.
- Strong organisational skills complemented by good phone etiquette and interpersonal skills.
- Previous operational experience highly desirable.
Pay: £37,000\.00\-£44,000\.00 per year
Work Location: In person
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