Operations Manager
About the Role
Bethal Manna Care Limited is seeking an experienced and dynamic Operations Manager to join our senior leadership team. This is an active, hands\-on leadership role with daily involvement in operations, compliance, quality assurance, and service development across supported living and domiciliary care services.
Working closely with Registered Managers, Directors, and a skilled administrative team, you will play a key role in driving excellence, maintaining compliance, and supporting the continued growth and development of our services.
Key Responsibilities
Provide strong operational leadership across supported living and domiciliary care services
Oversee daily service operations, logistics, and contracted care packages
Manage relationships with local authorities, commissioners, private clients, and stakeholders
Ensure full compliance with Care Quality Commission regulations and lead on inspections
Maintain high standards of safe, person\-centred, and culturally competent care
Oversee safeguarding, risk management, incidents, and service\-user welfare
Line\-manage Lead Practitioners, Compliance, Accounting, and Administrative teams
Monitor service quality through audits, spot checks, and performance reviews
Support recruitment, staff development, supervision, and performance management
Contribute to policy and procedure development and continuous quality improvement
Manage and control service budgets, ensuring efficient use of resources
Ensure compliance with legislation including the Mental Health Act (1983\), Mental Capacity Act (2005\), and Care Act (2014\)
About You
Essential Requirements
RMN, RGN, or RNLD qualification (Degree/Diploma level)
Registered with the Nursing and Midwifery Council
Proven post\-qualifying experience, including at least 2 years in a community setting
Experience leading services through CQC inspection processes
Strong knowledge of health and social care legislation and safeguarding frameworks
Demonstrated leadership, organisational, and problem\-solving skills
Personal Attributes
High integrity, professionalism, and accountability
Compassionate, respectful, and service\-user focused
Resilient, confident, and able to work under pressure
Committed to equality, diversity, and human rights
Reflective practitioner with a passion for continuous improvement
Flexible and self\-motivated, with the ability to work independently and as part of a team
Additional Requirements
Enhanced DBS check
Right to work in the UK
Why Join Us?
At Bethal Manna Care Limited, we are committed to providing high\-quality, person\-centred care and to supporting the development of our staff. You will join an organisation that values professionalism, teamwork, and innovation, with real opportunities to influence service quality and strategic growth.
Apply Now
If you are an experienced and motivated care professional ready to take the next step in your leadership career, we would love to hear from you.
Main Contact: Rindayi Chimuka, 01322 518 791 / 07562 665991
How to apply \- email your CV to admin@bethalmanna.co.uk with the subject title \- Operations Manager \- Application
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