Operations & HR Manager

As we expand Pageant Gaming Media Ltd is hiring an Operations \& HR Manager responsible for keeping the business running smoothly while owning all people\-related activity. This is a highly hands\-on role, suited to someone who enjoys variety and ensuring day\-to\-day operations are efficient and compliant, while creating a positive, well\-managed employee experience that supports growth.

Operations

• Own and manage day\-to\-day business operations end\-to\-end.


• Develop simple, scalable operational processes suitable for a growing team.


• Oversee office management, facilities, company travel and suppliers.


• Manage contracts, renewals and service providers.


• Support budgeting, cost control and basic financial administration.


• Ensure compliance with GDPR, health \& safety and company policies.


• Act as a central point of coordination across teams.


• Support leadership with operational planning and problem\-solving.

• Manage the full employee lifecycle for a 35\-person workforce.


• Lead recruitment end\-to\-end (briefs, adverts, interviews, onboarding).


• Be the first point of contact for all HR queries and employee relations matters.


• Handle absence, performance, disciplinary and grievance processes fairly and consistently.


• Ensure HR policies are practical, compliant with UK employment law and fit for an SME.


• Manage payroll inputs, pension administration and benefits.


• Support managers with people\-management guidance and coaching.


• Drive engagement, wellbeing and retention initiatives appropriate to a small company.

Essential

• Experience in an Ops, HR, or combined Ops \& HR role (startup or SME).


• Strong knowledge of UK employment law and HR best practice.


• Comfortable being the "go\-to" person without a big support team.


• Highly organised, proactive and happy to roll your sleeves up.


• Excellent communication skills and good judgement.


• Trusted with confidential and sensitive information.

• CIPD Level 5 (or working towards / equivalent experience).


• Experience supporting a scaling business.


• Knowledge of health \& safety and basic finance/admin.

• Practical, adaptable and solution\-focused \- happy to "roll sleeves up".


• Happy working in a fast\-changing environment.


• Approachable, fair and people\-centred.


• Comfortable switching between strategy and hands\-on delivery.


• Commercially minded with a strong sense of ownership.

Benefits:

• Bereavement leave


• Casual dress


• Company events


• Company pension


• Enhanced paternity leave


• Life insurance


• Private medical insurance


• Referral programme


• Sick pay

This listing is from indeed. View original listing ↗