Operations Director – Healthcare North division – North East & Scotland region

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for an Operations Director to join the Healthcare North Senior Management Team, to provide leadership across the North East \& Scotland region.

As Operations Director, you will provide strategic and operational leadership to ensure the delivery of safe, effective, and person\-centred care across your portfolio of services. Reporting to the Divisional Managing Director, you will play a key role in shaping the performance, culture, and growth of the region — supporting Hospital managers and teams to achieve outstanding outcomes for the people we support. Central to your leadership approach will be a commitment to compassionate leadership and a just culture, ensuring that colleagues feel supported, valued and empowered to learn and improve.

You will be responsible for:

• Providing visible leadership and operational oversight across six healthcare services in the North East \& Scotland.


• Ensuring services meet regulatory and contractual requirements, maintaining compliance with CQC/HIS and other relevant standards.


• Oversee and drive achievement of critical business KPIs, implementing initiatives to improve productivity, quality, safety and financial performance.


• Supporting Hospital managers to develop strong, motivated teams that deliver excellence in care and experience.


• Driving and embedding a Just culture approach across the region


• Leading on service development, performance management, and stakeholder engagement across the region.


• Building and developing productive working relationships with both internal and external stakeholders


• Contributing to divisional strategy and decision\-making as a key member of the Healthcare North Division Senior Management Team.

We’re looking for someone who brings a strong blend of operational acumen, strategic thinking, and a genuine commitment to quality care.

You will have:

• Experience in a mental health care management / leadership role


• Experience in working in the independent healthcare sector or NHS


• A good knowledge of the CQC and HIS regulatory framework and relevant experience.


• Excellent people management and communication skills.


• Strong financial management, performance, and service development experience.


• The ability to lead through influence, collaboration, and integrity.


• Flexible and able to travel to meet the requirements of the role

• Competitive Salary: £100,000 \- £110,000pa DOE Plus car allowance


• An opening to undertake further learning with our excellent apprenticeship scheme


• Expert supervision \& support


• Free Health Cash plan


• 24 hours free GP support line


• Free life assurance cover


• Free eye tests


• Car lease discounts


• Discounted gym membership


• Free mortgage broker and Insurance cover


• Pension scheme


• Employee NHS \- discount savings \& “Cycle to Work” scheme


• Smart Health Toolkit\- Providing you with Fitness Programmes, Nutrition consultation and Health checks

*What next?*

If you care about making a difference – we want to talk to you.

*What next?*

If you care about making a difference – we want to talk to you.

Click the button to apply

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