Operations Coordinator

Our client is a well-established professional services firm, seeking an Operations Coordinator to join their Exeter office. This is a pivotal role supporting day-to-day business operations, acting as a central coordination point across teams and ensuring smooth workflow, strong client communication, and high levels of organisational efficiency. The role would suit a highly organised, proactive individual who thrives in a fast-paced, collaborative environment.

The Role

You will play a key role in ensuring the smooth running of daily operations, acting as a central point of contact for internal teams and client communications. You will support workflow coordination, maintain structure across processes, and help ensure deadlines and service standards are consistently met.

Key responsibilities include:

• Acting as a first point of contact for client communications, ensuring all enquiries are handled promptly and professionally


• Coordinating internal workflows and supporting the wider team with operational organisation


• Preparing documentation and supporting the flow of information across departments


• Anticipating operational and client needs and taking proactive action where required


• Supporting deadline management across teams including accountants and managers


• Maintaining accurate records and ensuring strong organisation of client information and documentation


• Working closely with delivery teams and senior staff to support efficient service delivery


• Supporting and managing administrative support functions within the team


• Driving improvements in processes and supporting system and workflow optimisation

• Highly organised with strong attention to detail


• Proactive, self-motivated, and comfortable taking ownership


• Strong communication skills with a professional and confident manner


• Able to remain calm and effective under pressure


• Comfortable working across multiple teams and managing competing priorities


• Strong IT skills, including Microsoft Office 365


• Experience with systems such as Xero or CCH is beneficial but not essential


• Previous experience in operations, administration, or coordination roles preferred

Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.

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