Operations & Compliance Coordinator

Role Overview

We are seeking a proactive and organised Operations \& Fleet Coordinator to support the day\-to\-day running of our business. This is a varied role that combines responsibility for fleet hire administration, health and safety coordination, compliance administration, and general operational support across all areas of the company.

The successful candidate will be a key point of contact for both internal teams and external partners, ensuring processes are completed efficiently, deadlines are met, and company standards are maintained.

Key Responsibilities

Health \& Safety Coordination

• Act as the primary point of contact for the company's external Health \& Safety consultants.


• Accompany Health \& Safety representatives during monthly site visits and inspections.


• Coordinate and monitor all actions arising from site visits, audits, and inspections.


• Ensure all recommended checks, inspections, and corrective actions are completed within agreed timescales.


• Maintain accurate Health \& Safety records and documentation.


• Liaise with management and operational teams to ensure compliance with Health \& Safety requirements.

• Manage the administration of the company's hire fleet.


• Prepare, issue, and monitor hire contracts, ensuring documentation is completed accurately and returned promptly.


• Allocate vehicles and equipment to hire enquiries while ensuring customer deadlines and operational requirements are met.


• Arrange transportation and logistics for vehicle deliveries and collections.


• Maintain and regularly update the fleet database, including vehicle specifications, locations, availability, and photographs.


• Ensure vehicle on\-hire and off\-hire inspections are completed, documented, and communicated to customers.


• Support the efficient utilisation of fleet assets and maintain accurate fleet records.

• Maintain and regularly update the company training matrix.


• Monitor employee training requirements, qualifications, licences, and renewal dates.


• Schedule mandatory training courses, refresher training, and competency assessments as required.


• Maintain accurate records of qualifications, certificates, licences, and training attendance.


• Liaise with training providers and ensure training records are obtained and filed appropriately.


• Support onboarding processes, ensuring compliance, induction, and training documentation is completed for new starters.


• Ensure training records are readily available for audits, customer requests, and management reporting.

• Support compliance with recognised management standards, including ISO 9001 and ISO 14001 where applicable.


• Assist with the planning, coordination, and completion of internal and external audits.


• Maintain document control procedures, ensuring company policies, procedures, and forms are reviewed, updated, and controlled.


• Monitor actions arising from audits, inspections, and management reviews, ensuring timely completion.


• Assist in maintaining company accreditations, certifications, and compliance records.


• Compile compliance reports, KPI data, and management information for management review.


• Support continuous improvement initiatives by identifying opportunities to enhance compliance, efficiency, and business processes.

• Provide administrative and operational support across all areas of the business.


• Develop a broad understanding of company operations to assist departments as required.


• Provide holiday and absence cover for colleagues when necessary.


• Assist with process improvements and general business administration.


• Support management with ad\-hoc projects and operational tasks.


• Act as a flexible team member willing to support business requirements as they arise.

• Strong organisational and administrative skills.


• Excellent attention to detail and ability to manage multiple tasks simultaneously.


• Confident communicator with the ability to liaise professionally with customers, suppliers, and external consultants.


• Good IT skills, including Microsoft Office applications.


• Ability to work independently and take ownership of responsibilities.


• A proactive, flexible approach with a willingness to support all areas of the business.

• Reliable and dependable.


• Highly organised and methodical.


• Positive, team\-oriented attitude.


• Strong problem\-solving skills.


• Ability to prioritise workload and meet deadlines in a fast\-paced environment.


• Self\-motivated with a willingness to learn and develop.


• Committed to maintaining high standards of compliance and operational excellence.

Work Location: In person

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