Operations and People Manager

People-focused leadership role | High-growth specialist lender | Operational influence | Strong culture and flexibility

If you are an experienced operations professional who enjoys improving processes, supporting people, and creating structure within a growing business, this Operations & People Manager role offers the chance to make a visible impact across both operational performance and team development.

You will work closely with leadership to strengthen processes, improve colleague experience, and support the continued growth of a fast-moving property finance business. This is a broad role with genuine influence, suited to someone who enjoys balancing operational efficiency with people leadership and culture development.

Package & Benefits

• Salary to be discussed DOE plus discretionary annual bonus.


• 24 days holiday plus bank holidays, increasing with service.


• Early finish Fridays.


• Birthday day off.


• Additional leave for important family milestones and events.


• Westfield Health cash plan.


• 24-hour colleague assistance helpline.


• Regular team social events and trips.


• Office location within walking distance of a train station.

About the Company
You will be joining a growing specialist property finance lender operating across residential and commercial transactions throughout the UK. The business combines ambitious growth plans with a strong focus on relationships, accountability, and building a positive working culture.

Key Responsibilities

• Improve operational processes to increase efficiency, consistency, and service delivery across the business.


• Support recruitment, onboarding, performance management, and colleague development initiatives.


• Produce and analyse operational reporting and MI to identify trends and support decision making.


• Work closely with leadership to strengthen culture, communication, and long-term organisational planning.

About You

• Experience in an operations, people, or business support leadership role.


• It is essentiak you have a background working within financial services, lending, property finance, or another regulated environment.


• Experience implementing operational improvements and supporting people management processes.

If you are looking for a role where you can influence both business operations and team development within a growing organisation, this could be an excellent next step. Contact Jenni on for more information.

JL_FIN

This listing is from reed. View original listing ↗