Operations and Installation Manager

Job Summary

We are looking for an experienced Operations \& Installation Manager to take a key leadership role within the business, leading our installation teams and overseeing day\-to\-day operations. The role will take ownership of people, planning, stock, ordering, deliveries and health \& safety, ensuring projects are delivered safely, efficiently, on time and to a high standard, while driving accountability, performance and continuous improvement.

Role and Responsibilities:

Operations and Installation

· Oversee the day\-to\-day installation operation and installation teams.

· Plan and coordinate installation schedules and workloads.

· Manage the installation calendar, ensuring resources and installers are allocated effectively.

· Monitor projects from order through to delivery and installation.

· Coordinate with surveyors, installers, suppliers and customers to ensure projects run smoothly.

· Identify and resolve operational issues quickly and effectively.

· Ensure installations are completed to the required quality and company standards.

· Manage after sales \- snagging, remedial works and follow\-up requirements.

Stock \& Warehouse Management

· Take responsibility for stock control and the day\-to\-day organisation of warehouse operations.

· Monitor stock levels and ensure required materials are available when needed.

· Maintain accurate stock records and investigate discrepancies.

· Organise the warehouse to ensure materials are stored safely and efficiently.

· Minimise waste, damage and unnecessary stock holding.

· Coordinate and ensure correct materials are prepared for each job and installation teams.

Ordering \& Deliveries

· Place and coordinate orders with suppliers based on project requirements.

· Place purchase orders alongside job orders for materials and suppliers.

· Monitor orders through to delivery, ensuring products arrive correctly and on time.

· Oversee incoming and outgoing deliveries.

· Check deliveries against orders and identify any shortages, damage or discrepancies.

· Coordinate delivery schedules with installation dates.

· Liaise with suppliers to resolve delivery or product issues.

Health \& Safety

· Take day\-to\-day responsibility for health and safety across installation and operational activities.

· Ensure installers and contractors follow appropriate health and safety procedures.

· Report and address health and safety issues promptly.

· Maintain a strong safety culture across the installation and warehouse operations.

Project Management

· Coordinate multiple projects and installation programmes simultaneously.

· Ensure projects remain on schedule and key deadlines are communicated to the relevant teams.

· Monitor progress and proactively identify potential delays or issues.

· Maintain clear communication between the office, surveyors, installers, suppliers and customers.

· Ensure projects are properly prepared before installers attend site.

Support continuous improvement of operational processes and systems.

Job Requirements:

· Experience managing installation teams or contractors.

· Strong planning and organisational skills.

· Experience managing stock, warehouse operations and deliveries.

· Good knowledge of windows, doors and glazing products and installation processes.

· Experience coordinating suppliers and placing orders.

· A good understanding of health and safety requirements.

· Excellent communication and problem\-solving skills.

· The ability to manage competing priorities and work to deadlines.

· Strong attention to detail and a practical, hands\-on approach.

· The confidence to take ownership and make decisions.

· Good IT and administrative skills, including calendar and scheduling systems.

· Excellent written and verbal communication skills

· Ability to work effectively as part of a team

Pay: Up to £45,000\.00 per year

Benefits:

• Company pension


• Free parking


• On\-site parking

This listing is from Indeed. View original listing ↗