Operations Administrator

Who Are The Menu Partners and What Do We Do?

The Menu Partners (TMP) is a fast\-paced, high\-performing food production and distribution business supporting premium hospitality customers across the UK. We take pride in delivering exceptional service, high\-quality products, and reliable logistics solutions.

We are a forward\-thinking food solutions business, built on a passion for quality, innovation, and exceptional service. As one of the UK’s leading end\-to\-end food partners, we bring together expertise in sourcing, manufacturing, logistics, and menu development to help our customers thrive in an ever\-changing market.

Within our wider group of businesses, we also operate Absolute Taste, a leading event catering company, Absolute Taste Inflight (our private jet catering division), along with farm shops, a pub, and more.

At The Menu Partners, we don’t just supply food, we create smarter, more efficient, and more sustainable ways of working. Our mission is to empower chefs, operators, and brands with the products, insight, and support they need to deliver outstanding food experiences every day.

Our people are central to our success, and as we continue to grow, we are investing in building a strong, proactive operations function that supports our logistics and warehouse teams and ensures seamless service delivery to our customers.

As part of our continued growth, we are currently looking for Operations Administrators to strengthen our team at our Bicester Site.

About The Role

As an Operations Administrator you will join our busy warehouse administrative team for an exciting new project in Bicester. You will support all areas of production administration, including operational, commercial and development. We would like you to be a strong communicator, maintaining regular contact with both internal and external stakeholders. Previous experience in customer service and intermediate computer skills are essential.

Location : Bicester, Oxfordshire

Working Hours: 5/6 shift pattern \- 4am start and 1pm start

Key Responsibilities:

• Receiving and processing telephone and electronic orders


• Assisting the Operational Manager with support in the daily running of the warehouse Operations.


• Prepare client reports


• Handling client complaints and enquiries


• Organising deliveries to clients


• Overseeing the order process journey


• Assisting and communicating with Transport departments

About You

• Experience in a similar fast paced work environment


• Excellent telephone and face to face communication skills


• Meticulous attention to detail


• Ability to work efficiently both independently and as part of a team


• Ability to prioritise work


• Computer skills\- Word and Outlook

*This job description is intended to illustrate the main duties and responsibilities of this job. It is not intended to be exhaustive, and you are advised that the duties and responsibilities may change from time to time*

Why Join Us?

Join a fast\-growing and innovative company that is redefining customer experiences in the culinary and event space. We offer an empowering team culture, the opportunity to work on exciting, well\-managed events, and a supportive, resilient team environment.

We are committed to supporting your career growth with thorough training and ongoing development.

You can also enjoy benefits such as:

• 20 days holiday \+ Bank Holidays


• Company Pension Scheme


• Life assurance


• Lunch Provided on Fridays


• Discounted Products


• Canteen


• Employee Assistance Programme


• Company Events

We are committed to being an equals opportunity employer.

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