Operations Administrator (Part Time)
Zen Legal Limited
Leicester
Part-time
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Operations Administrator
Leicester
£25k per annum pro rata
Part time
This is an exciting opportunity to join a rapidly growing company that places a strong emphasis on employee well\-being and creating a positive, supportive work environment.
We are looking for an enthusiastic, organised individual to support our busy office with the drafting, administration, and management of legal documentation.
What we are looking for:
- A confident and professional telephone manner with clear communication skills
- Comfortable handling inbound calls, addressing customer queries, and directing them to the appropriate team
- Friendly, patient approach with the ability to deliver excellent customer service, including to more vulnerable customers such as the elderly
- Strong organisational skills with attention to detail; this role involves managing important paperwork and documentation
- Basic IT proficiency, particularly with Microsoft Word and Excel; excellent written English is essential
- Willingness to learn – full training will be provided on our internal systems and CRM software (previous CRM experience is helpful but not required)
- Enjoy working methodically and with accuracy in a team\-oriented environment
- Strong verbal communication skills with the ability to engage with colleagues and clients at all levels
- Fantastic career development opportunities for those looking to grow within the company
- Be part of a supportive, growing team where your contribution makes a real impact
- Comprehensive training provided to help you succeed and develop your skills
Work Location: In person
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