Operations Administrator

Job Overview
We are seeking a highly organised and detail\-oriented Operations Administrator to join us in making a difference in the lives of those seeking freedom from domestic abuse. You will provide a crucial role in ensuring that the refuge is adhering to health and safety requirements with an understanding of the importance or providing safe, clean and welcoming accommodation for survivors and their children fleeing domestic abuse.

Applicants will need to demonstrate a commitment to equal opportunities and anti\-discriminatory practices. A full DBS check will be carried out for the successful applicant. Female applicants only, exemption under the Equality Act 2010 pursuant to Schedule 9, Part 1

Duties

• Liaise with contractors reporting issues, arranging visits, escorting around site.


• Keeping maintenance logs and records up to date


• Meet and greet visitors and contractors, checking their ID documents, signing them in, etc.


• Be responsible for the ordering of and setting up welcome packs

Be responsible for ensuring the accommodation is clean and up to a high standard for client arrivals

• Carry out maintenance and health \& safety checks to ensure the safe keeping of the refuge and the building is compliant.


• Collecting post from the PO box, when required.


• The ability to lead and escalate where necessary any Health and Safety issues included but not limited to property condition.


• To have an increased awareness of compliance issues for the accommodation and plan appropriately.


• Share responsibility with the staff team in raising awareness of the issues surrounding the needs of all survivors in refuges.


• Share responsibility in reporting any safeguarding concerns to the relevant safeguarding lead.


• To be responsible holding the On Call maintenance service. These duties are split between those participating in the rota. The rota will be published in advance, and you will be given reasonable notice of your scheduled out of hours coverage. Participation in the on\-call service will be paid in line with the on\-call policy.


• To cover across sites should this be needed.

Skills and Person Specification

• Previous facilities coordination desired


• Excellent administrative skills


• Microsoft Word, Excel and PowerPoint skills essential


• Attention to detail


• Exceptionally organised


• Ability to work under pressure and in crisis situations


• Excellent communication skills, both verbal and written


• Understanding of and commitment to upholding confidentiality


• Commitment to I Choose Freedom’s aims and objectives


• Able to work on own initiative and be proactive


• Ability to set clear boundaries and maintain them


• Must have use of own car


• A full, clean and valid driving licence

This position offers a rewarding opportunity for candidates eager to utilise their organisational talents in a supportive setting. The role requires a proactive approach combined with excellent communication skills, ensuring operational excellence across the organisation.

Pay: £13,520\.00\-£16,900\.00 per year

Benefits:

• Casual dress


• Company pension


• Health \& wellbeing programme


• Private medical insurance


• Sick pay


• Work from home

Work Location: Hybrid remote in Reigate RH2

This listing is from indeed. View original listing ↗