Operations & Administration Manager

About Bella Ling

Bella Ling is a luxury fashion business based in Knightsbridge, specialising in carefully curated new and pre\-owned designer fashion. Since launching in 2020, we have grown from an online retailer into a thriving boutique, offering exceptional luxury pieces while promoting a more sustainable approach to fashion.

We are looking for an organised, detail\-oriented Operations \& Administration Manager to oversee the systems, processes, and financial administration that keep the business running efficiently behind the scenes.

The Role

This is a key role responsible for the day\-to\-day operational and administrative management of the business. You will oversee inventory control, bookkeeping, consignment administration, logistics, compliance, and e\-commerce administration, ensuring the business operates accurately and efficiently.

Key Responsibilities

• Maintain accurate inventory records and oversee stock movements, arrivals, sales, transfers, and discrepancies.


• Develop and improve systems and processes to support inventory control and operational efficiency.


• Manage bookkeeping, financial records, supplier payments, and business expenses.


• Support quarterly VAT submissions, sales reporting, and financial reconciliations.


• Administer consignment accounts, including tracking sales, preparing invoices, and processing client payouts.


• Coordinate shipping, insurance, security systems, and key operational suppliers.


• Ensure compliance with business, financial, and regulatory requirements, including licences, permits, and business obligations.


• Manage business rates, taxes, and other operational commitments.


• Upload and maintain product listings and inventory data on Shopify.


• Maintain organised records and provide administrative support across the business.


• Identify opportunities to improve systems, workflows, and operational processes.

Requirements

• Minimum 3 years' experience in operations, administration, bookkeeping, or a similar role.


• Strong understanding of inventory management and financial administration.


• Experience with Shopify, inventory management software, and accounting systems.


• Excellent organisational skills and exceptional attention to detail.


• Strong analytical, problem\-solving, and time\-management abilities.


• Ability to work independently and manage multiple priorities in a fast\-paced environment.

Desirable Experience

• Luxury retail, resale, consignment, or e\-commerce experience.


• Knowledge of VAT regulations and financial compliance.


• Experience in logistics, stock control, or supply chain operations.

What We Offer

• Competitive salary based on experience.


• Opportunity to play a key role in a growing luxury fashion business.


• A collaborative and entrepreneurial working environment.


• Long\-term career development opportunities.

If you are highly organised, proactive, and enjoy creating efficient systems that support business growth, we'd love to hear from you.

Job Types: Full\-time, Permanent

Pay: £38,000\.00\-£43,000\.00 per year

Benefits:

• Employee discount


• Referral programme


• Sick pay


• Store discount

Ability to commute/relocate:

• London SW3 1NY: reliably commute or plan to relocate before starting work (required)

Experience:

• Operations management: 3 years (required)


• Inventory management: 2 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

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