Operational Support Assistant

Operational Support Assistant (Fixed\-Term Contract)

Location: Glasgow (Hybrid/Office\-Based)Contract: Fixed\-Term, 3 Months (Holiday Cover)Hours: Full\-Time or Part\-Time ConsideredSalary: £12\.50 per hour

About the Role

We are looking for an organised, proactive, and enthusiastic Operational Support Assistant to join our team on a fixed\-term basis to provide holiday cover and additional operational support during a busy period.

This role would be ideally suited to a university student, recent graduate, or someone looking to gain valuable experience within a growing healthcare business. You'll work closely with our Operations, Marketing, and Patient Care teams, supporting a variety of administrative tasks that help our clinics run efficiently.

No previous healthcare experience is required\-just a positive ‘can do’ attitude, excellent organisational skills, and a genuine willingness to learn.

Key ResponsibilitiesAdministrative Support

• Provide general administrative support across all areas of the business.


• Maintain and update internal databases and spreadsheets.


• Assist with data entry and record management.


• Support document preparation, filing, and compliance administration.


• Help coordinate internal meetings and distribute meeting notes where required.

Operational Support

• Assist with clinic and operational reporting.


• Support the management of stock, supplies, and equipment records.


• Help monitor and update internal processes and operational documents.


• Support the implementation of new systems and projects.

Patient \& Team Support

• Provide administrative support to the Patient Care Team.


• Help with appointment\-related administration and clinic preparation.


• Support communication between satellite clinics and head office.


• Assist with maintaining accurate records and documentation.

Project Support

• Assist with one\-off operational projects.


• Support marketing and events administration when required.


• Help gather information and prepare reports for management.

What We're Looking ForEssential Skills

• Strong organisational and time\-management skills.


• Excellent attention to detail.


• Good written and verbal communication skills.


• Confidence using Microsoft Office (Word, Excel, Outlook).


• Ability to manage multiple tasks and priorities.


• Professional and positive attitude.

Desirable

• Currently studying towards a degree or recently graduated.


• Previous administration, retail, hospitality, or customer service experience.


• Experience using spreadsheets and databases.

What You'll Gain

This role offers an excellent opportunity to gain hands\-on experience within a growing healthcare organisation and develop skills in:

• Business operations


• Administration and project management


• Healthcare services


• Data management and reporting


• Professional communication


• Process improvement

You'll gain exposure to multiple areas of the business and work closely with senior leaders, making this an ideal stepping stone for a future career in operations, healthcare management, marketing, business, or administration.

Personal Attributes

We're looking for someone who is:

• Reliable and dependable


• Curious and eager to learn


• Comfortable asking questions


• Adaptable and flexible


• Professional and approachable


• Confident working independently and as part of a team

This is a fantastic opportunity for someone looking to build practical business experience over the summer while making a meaningful contribution to a patient\-focused organisation.

Pay: £12\.50 per hour

Work Location: In person

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