OpenStack Engineering Manager

Accountabilities:

• Lead and grow an engineering team responsible for the day-to-day managed service of customer environments, balancing development and operational priorities.


• Improve engineering quality and delivery velocity by establishing effective processes, practices, and team workflows.


• Monitor and measure team health indicators, using insights to improve performance, collaboration, and operational effectiveness.


• Implement disciplined engineering and operations processes that support consistent, reliable, and maintainable service delivery.


• Represent the team with customers, internal stakeholders, product engineering groups, and external teams.


• Maintain clear focus on priorities, milestones, deliverables, and customer commitments across multiple environments.


• Ensure customer deployments meet agreed service level requirements and that managed services are delivered consistently and on time.


• Collaborate closely with customers, product engineering, and operations teams to resolve challenges and identify opportunities for continuous improvement.

Requirements

• Bachelor’s degree or equivalent education in a technology-related field.


• Proven professional experience in software delivery using technologies such as Python, Go, C, C++, Java, or similar, and/or experience managing technical operations teams.


• Demonstrated professional experience working with OpenStack.


• Strong understanding of software testing methodologies, maintainable code, and engineering quality practices.


• Experience with Linux system administration; familiarity with Ubuntu or Debian is an advantage.


• Technical aptitude for understanding complex distributed systems, cloud architectures, and modern cloud technologies.


• Experience with agile software development methodologies and structured engineering practices.


• Previous experience working within and managing geographically distributed teams.


• Strong communication, collaboration, and stakeholder management skills, with the ability to work effectively across technical and customer-facing environments.


• Willingness and ability to travel for team events, company gatherings, and customer meetings, generally around 20% or less.

• Globally distributed and remote-first work environment.


• Twice-yearly in-person team sprints and opportunities to collaborate with colleagues around the world.


• Personal learning and development budget of USD 2,000 per year.


• Annual compensation reviews.


• Performance-driven annual bonus or commission in addition to base compensation.


• Recognition and rewards programs.


• Annual holiday leave.


• Maternity and paternity leave.


• Team Member Assistance Program and wellness platform.


• Opportunities to travel to new locations for company and team events.


• Priority Pass access and travel upgrades for eligible long-haul company events.


• Compensation structured according to geographical location, experience, and performance, with programs adapted to local needs.

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