Onsite Maintenance Technician (12 month Fixed Term)
Long Description:
WHO WE ARE
AVI\-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award\-winning managed services.
Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.
WHAT YOU’LL DO
The Onsite Maintenance Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI\-SPL customers at customer site(s) with the end goals of delivering a world\-class Customer Service experience. Day\-To\-Day Responsibilities:
- Setup and breakdown of conference spaces to meet the customers event needs.
- Support for internal/external live events
- Executive level white\-glove meeting room support, including room checks,pre\-meeting testing and in\-call support.
- Onsite Tier 1 and 2 troubleshooting of AV and IT equipment.
- Perform preventative maintenance tasks to help maintain customer spaces including but not limited to: ensuring that all technology works as designed and testing/repairing various hardware components
- Monitoring of AV devices where a monitoring platform is made available.
- Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans.
- Responsible for identifying defective / failed equipment
- Responsible for job site documentation and providing client training/end user guidance on the AV Technology as needed.
- Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, installing non\-complex AV components, and video/audio recording support where applicable
- Collaborate with internal/external teams in a professional manner that reflects the values of AVI\-SPL
- Understand and adhere to local safety standards for all site duties
- Setup, operate and troubleshoot various audio/video systems
- Rapid onsite response for support requests and incident reports
- Manage and maintain consumables and stock holding inventory of on\-site
- Performing other AV related tasks as directed by client, within the scope of the site estate.
Must\-Haves:
- Ability to effectively communicate with employees, customers and colleagues.
- Ability to use hand and power tools in a safe and efficient manner including soldering \& crimping connectors.
- Ability to work and think independently and ensuring to meet deadlines.
- Intermediate computer knowledge.
- Knowledge of basic signal flow for audio, video and control.
- Minimum of a High School Diploma or equivalent.
- Minimum of 1 – 3 years of audiovisual integration experience preferred.
- Formal education in Electronics or related field preferred
- Preferred external training:
+ Crestron Professional Installation
+ Exton AV Associate Certification
+ AVIXA Quick Start to the Audio\-Visual Industry
+ AVIXA CTS General Certification
WHY YOU’LL LIKE WORKING HERE
- Medical benefits, including vision and dental
- Paid holidays, sick days, and personal days
- Enjoyable and dynamic company culture
- Training and professional development opportunities
AVI\-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law.
AVI\-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.
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