via Lever · 8 September 2026 ·11 days ago

Online - Itinerary Support Representative - No Experience Needed

destinationknot
New York
This listing is from Lever
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Itinerary Support Coordinator – Remote
Location: Remote (United States)
 
About Us :
We are a coordination-focused services company that supports clients with planning, scheduling, and experience-related logistics. We assist with organizing itineraries, timelines, and reservations while maintaining a high standard of communication and client support.
 
Position Overview:
The Itinerary Support Coordinator provides administrative and client-facing assistance related to itinerary organization, scheduling, and documentation. This role supports the coordination of multiple components while ensuring accuracy, consistency, and timely communication.
This is a support-based position focused on organization and client service rather than sales.
 
Key Responsibilities:
Assist with itinerary-related scheduling and coordination requests
Organize and maintain itinerary details, timelines, and documentation
Communicate with clients to confirm details, updates, and changes
Ensure itinerary components are accurately recorded and up to date
Respond to client inquiries in a professional and timely manner
Follow established workflows and quality standards
Collaborate with internal team members to support daily operations
 
Qualifications & Skills:
Strong organizational and time-management skills
Clear written and verbal communication abilities
High attention to detail and accuracy
Comfortable working independently in a remote environment
Basic computer proficiency and willingness to learn new systems
Professional, reliable, and service-oriented
Previous experience in itinerary coordination, scheduling, customer service, hospitality, or administrative support is helpful but not required.
 
Work Environment & Schedule:
Fully remote position
Flexible scheduling options may be available
Training and ongoing support provided
 
Why Work With Us:
Remote work flexibility
Structured and supportive team environment
Clear expectations and established workflows
Opportunity to develop coordination and client support skills
 
How to Apply
Interested candidates are encouraged to submit an application for consideration. Qualified applicants will be contacted regarding next steps.

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