Office Support and Social Media Assistant

Job Summary

We are looking for a friendly, confident and organised person to join our small, busy team. The successful candidate will assist our web department with day\-to\-day administrative tasks, provide customer service support, and help develop our social media presence. Full training will be provided.

Key Responsibilities

• Manage day\-to\-day office operations, including accurate data entry and administrative tasks using Microsoft Office and other software packages.


• Provide professional and efficient customer service via telephone, email, web chat, and in person.


• Help maintain the company website and online product catalogue.


• Assist with online orders and customer enquiries relating to website purchases.


• Help create and develop Social Media content.


• Support colleagues with general administrative tasks.

• Strong computer skills and confidence using or learning a range of software and online platforms.


• Efficient and accurate typing and data\-entry skills.


• An excellent telephone manner and strong written and verbal communication skills.


• A professional, friendly, and approachable manner.

Full training will be provided on our specific products, systems, and internal processes.

Pay: From £25,000\.00 per year

Work Location: In person

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