Office Manager (with HR responsibilities)

About Us

Mazuma is a dynamic, innovative, tech\-enabled accountancy firm. As we continue our transformation journey, we are looking for an Office Manager to support the wider business to help us deliver our mission; transforming the lives of micro and small businesses owners, breaking down financial barriers and providing the tools, expertise and support they need to thrive. We do not operate like a traditional accountancy firm. Our work is highly systemised, technology\-led and data\-driven, and we are proud to do things differently

The Role

This is a hands\-on, fast\-paced role, balancing office management with HR administration. We’re looking for someone with a positive attitude and a “go\-getter” mindset \- someone who takes initiative, builds strong relationships, and isn’t afraid to roll their sleeves up to get things done.

The role involves owning the end\-to\-end office experience in Bridgend, alongside supporting the full employee lifecycle through high\-quality, accurate and proactive HR administration.

About the role:

• Responsible for all HR administration requirements including;


• Providing proactive admin support across the full HR lifecycle


• Maintaining employee records and HR system ​


• Managing onboarding and offboarding processes ​


• Assisting with payroll and benefits administration ​


• Assisting with recruitment activities ​


• Assisting with probation process ​


• Managing right to work process ​


• Ensuring all systems are kept up to date and that changes are made promptly, e.g. data cleanse​


• Manage IT stock and allocation


• Manage office supplies, equipment and maintenance, including PAT testing, H\&S, ordering supplies and managing deliveries​


• Liaise with vendors/suppliers in relation to prices and costs for such things as office supplies, maintenance, and repairs etc​


• Ensure that all the administration duties are carried out accurately and on time,​


• Ensure all deadlines and company SLAs are met​


• Provide the highest standard of client care, including liaising with clients for information and managing client communications​


• Consistently demonstrate the Mazuma values ​

• Experience as an HR/People coordinator, office administration, or a similar hybrid support role​


• Strong attention to detail and the ability to manage and prioritise multiple tasks​


• Proficiency in Microsoft Office​


• Good written and verbal communication skills, with confidence engaging across all levels of the business​


• Demonstrates a flexible approach to problem solving and ability to think strategically and autonomously​


• Strong analytical ability with high attention to detail​


• Confident communicator and able to build relationships and influence customers and colleagues at all levels​


• Able to plan and prioritise workloads effectively​


• CIPD qualification desirable​


• Respectful, trustworthy, polite, honest, and strong work ethic ​

• £30,000 salary per annum


• 31 days holiday a year (including bank holidays)


• 2 wellbeing days a year


• Hybrid working


• Private Health Care


• Life Assurance


• Company Share Scheme ensuring everyone is rewarded against Mazuma’s success


• Income Protection


• Incentives


• Pension contribution

We are a market\-leading, cloud\-based accountancy subscription business. We are committed to helping small and micro businesses succeed and grow through our technology and expert accounting services. We know firsthand that running a business is hard work, and that’s why at Mazuma, we make life simple for small businesses by handling all their accounts and tax needs for them. If you are passionate about accountancy and thrive in a fast\-paced environment, we encourage you to apply for this exciting opportunity!

Job Types: Full\-time, Permanent

Pay: Up to £30,000\.00 per year

Benefits:

• Free parking


• Health \& wellbeing programme


• Life insurance


• On\-site parking


• Private medical insurance


• Work from home

• Bridgend CF31 3AQ: reliably commute or plan to relocate before starting work (required)

• Human resources: 2 years (preferred)

• United Kingdom (required)

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