Office Manager

Office Manager

Location: Caversham

Salary: £30,000 - £32,000 FTE

Job Type: Part time – Monday to Friday – 30 hours per week

The Role

An award-winning, owner led property business covering Lettings, Property Management and Sales is looking for a dynamic Office Manager to join their small, well-established team.

This is a varied, hands-on role that sits at the heart of the business, combining office management, client support, maintenance coordination and enquiry management. The successful candidate will play a key role in ensuring the smooth day-to-day operation of the office while delivering a professional and responsive service to clients, tenants and contractors.

The role would suit a highly organised individual with excellent communication skills who enjoys working in a busy environment where no two days are the same.

Key Responsibilities

• Manage the day-to-day operation of the office, ensuring efficient administrative processes and a professional working environment.


• Maintain accurate records, files, and company documentation while supporting management with administrative tasks.


• Act as the primary point of contact for client and customer enquiries, delivering excellent customer service.


• Putting together property details and supporting with tenancy administration and sales progressions


• Coordinate and monitor maintenance requests, arranging repairs and ensuring issues are resolved promptly.


• Handle inbound and outbound communications, including telephone, email, and online enquiries, in a professional and timely manner.


• Track, update, and follow up on enquiries, maintenance matters, and operational activities to ensure effective resolution and communication.

• Previous experience in an Office Manager, Office Coordinator, Senior Administrator or similar office-based position.


• Strong organisational and administrative skills.


• Excellent communication skills, both written and verbal.


• Professional and confident telephone manner.


• Ability to prioritise multiple tasks and manage competing deadlines.


• Strong attention to detail.


• Good working knowledge of IT (Google apps).

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