Office Manager

Posted: 22/05/26 Recruiter: Holt Recruitment Ltd Reference: 3112691420 Type: Permanent Salary: £40,000 Annual Location: Fetcham, Surrey Description: Office Manager / Senior Customer Service Advisor Role:

• 40,000 \+ Per Annum


• 23 Days Holiday \+ Bank Holidays


• Permanent Role

We are seeking a highly experienced Office Manager / Senior Customer Service Advisor to join our team. You will be responsible for overseeing the customer service experience and oversee the office department, ensuring customer satisfaction is achieved.

Key Responsibilities:

• Manage and supervise the customer service team.


• Oversee the smooth and efficient running of the office.


• Develop and implement customer service policies and procedures.


• Handle customer complaints and queries.


• Develop positive relationships with customers.


• Monitor customer satisfaction levels.


• Provide regular reports to senior management.


• Conduct regular training sessions for the customer service team.

Essential Skills / Attributes:

• Ideally Experience in a similar role or leading a team, but will consider an experienced Bodyshop CSA looking to progress.


• Excellent communication, leadership, and management skills.


• Strong problem\-solving and decision\-making skills.


• Highly organized with excellent attention to detail.

If you are interested in finding out more get in contact with Piam on (url removed) / (phone number removed) or send us your CV by Clicking Apply Now!

Office Manager / Senior Customer Service Advisor \- up to 40k \- Leatherhead \- Bodyshop

Front of house manager / reception manager / customer service manager / customer team leader / customer service team leader

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