Office Facilities & Operations Manager, Woking

About us

Collaborate is a workspace operator, providing office space, coworking and meeting room solutions for our many customers.

We are independently owned and on a journey of strong business growth. Our office is a busy place to work, with a friendly and relaxed atmosphere.

We have several locations in central Woking and Guildford.

Job Overview

We are seeking an experienced and highly organised Facilities \& Operations Manager to oversee the smooth running of our day\-to\-day workspace facilities and operations, to raise standards and to ensure we maintain a quality workspace environment with a high level of customer satisfaction.

Reporting to the directors, this is a management role, you will take responsibility and ownership of your designated business areas, improving workplace facilities and performance and supporting our company growth.

About you

You will be experienced, qualified, professional and organised, keen to progress your career in a growing business. You will enjoy working in a small, supportive and skilled team, where proactiveness, responsibility and self\-motivation is essential.

You will live within an easy commute to Woking and Guildford

Key Responsibilities:

Oversee our Facilities and Operations across all areas to ensure efficiency and effectiveness, regulatory compliance, and customer satisfaction.

• Workplace Health, Safety and Compliance


• To own and manage our Health \& Safety, Fire Safety and regulatory compliance, taking ownership of the workplace safety, systems, processes, documents and management of suppliers where needed.


• A high level of organisation and attention to detail will be required in this area.


• Workplace Maintenance


• Manage maintenance and small building projects across our property portfolios including partitioning, decorating work, air conditioning, minor electrical work, floor and window cleaning. Directly manage our tradesmen and suppliers.


• Cleaning Management


• Manage our office cleaning operations and team; own the annual budget, manage cleaning personnel, recycling and waste services, procuring cleaning supplies, etc.


• Workplace Assets and Furniture Management


• Manage our inventory of hundreds of desks, chairs, storage and other furniture through their lifecycle. Managing the upgrading and disposing of older items where necessary.


• Operations Management


• We need you to bring operational excellence to our business.


• Develop and implement operational policies and procedures to streamline processes.


• Monitor and analyse our performance metrics; prepare reports for senior management.


• Maintain relationships with suppliers, partners, and stakeholders to support operations.


• Financial Management


• We need you to bring financial excellence to our business.


• Oversee and manage our service charge budget and accounts, looking for value and effectiveness in expenditure and performance.


• Manage our internal operational budgets, forecasts, and resource allocation to meet business objectives.


• Identify areas for business investment, process improvement or cost reduction.

• Higher Education qualifications or Bachelor’s degree.


• Proven experience (5\+ years) in real estate and office facilities management.


• Relevant industry training and qualifications.


• Strong management, organisational, and problem\-solving skills.


• Excellent communication and interpersonal skills.


• Ability to multi\-task and adapt to a fast\-paced, evolving environment.


• Proficiency in using business software, spreadsheets and analysis tools, Microsoft Office Suite.


• UK Residency and excellent English language skills.


• You will be living within an easy commute to Woking \& Guildford.

• Salary range of £40,000\-£45,000 p.a. salary.


• Discretionary performance related bonuses.


• 28 days paid holiday per year.


• Pension contributions.


• On site parking.


• Opportunities for professional growth and development.


• A supportive and collaborative team environment.


• Training where required.

Benefits:

• Free parking


• On\-site parking

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